Creative Zen died during firmware upgrade

Danniboo · 03-04-2012 8:10pm #1

Hey,

Hoping some techy can help me:D

Hadn't used my Zen in a while and it was in Recovery Mode when I went to use it. Long story short had to do a firmware upgrade and it died during the process. The player won't turn on or do anything, PC is picking up a USB device but not the Zen, just showing as ROM Recovery. I've tried most suggested things and nothing seems to work, any ideas?

aidan_walsh · 03-04-2012 8:41pm

Try this?

Danniboo · 03-04-2012 8:45pm

Tried it and most things on the site, nothing works.

Thanks for the suggestion.

Danniboo · 22-05-2012 8:03pm

Anyone ????????????

johndoe99 · 22-05-2012 9:38pm

you don't say which Creative Zen model you have. Does it a have a reset hole. Make sure it's connected to the PC when resetting. Resetting should put it back to the default firmware.

You say you've tried "most suggested things", what things ? So we don't ask you to try them.

Danniboo · 22-05-2012 10:01pm

It's the 4GB model, tried leaving it charging for a few hours. Tried reset, holding the on/off switch while holding the play button etc. I've taken it apart, put it back together.

johndoe99 · 22-05-2012 10:56pm

does it appear in Device Manager

Danniboo · 23-05-2012 8:27am

It's showing as Rom Recovery, I can hear a ping from my laptop when I hit reset like it's picking up a USB connection but that's it

yeppydeppy · 23-05-2012 9:09am

http://www.fixya.com/support/t10853742-zen_mx_rom_recovery

http://www.fixya.com/support/t12075680-creative_zen_xfi_rom_recovery

I didn't read through these links and I'm aware they are for different models but the steps for one will often work for another.
Mine died a couple of times and I had to send it back to creative - they just sent me out a new one so both times I lost anything that was stored on it.

Creative Zen died during firmware upgrade

Comments