Preciso grinder question

Regular Latte

I got a Preciso in December and it totally transformed my espresso. At even a couple of clicks from minimum grind it would choke (!)

However, recently the results have been not good with minimum grind not being enough to pull a decent shot - clearly too coarse.

Any idea what might be happening?

The beans are always fresh. I've removed the upper burr to check for blockages. I've run Grindz through.

Any help would be appreciated. Thanks.

Dahtac

First thoughts are that the calibration has slipped. This can happen with use. I've been using a preciso myself for a year but haven't encountered it myself. But I know it does happen with the other Baratza machines. Try getting in contact with baratza. They have excellent customer service and at the very least should be able to point you in the right direction. I know the twitter account is pretty well manned

arabica69

If you bought it from us (i.e. Coffeeangel), please return and we'll get it sorted for you ASAP!!!

donnacha

Regular Latte wrote: »

I got a Preciso in December and it totally transformed my espresso. At even a couple of clicks from minimum grind it would choke (!)

However, recently the results have been not good with minimum grind not being enough to pull a decent shot - clearly too coarse.

Any idea what might be happening?

The beans are always fresh. I've removed the upper burr to check for blockages. I've run Grindz through.

Any help would be appreciated. Thanks.

arabica69 wrote: »

If you bought it from us (i.e. Coffeeangel), please return and we'll get it sorted for you ASAP!!!

Obviously if you got it from Karl you'll be sorted as per his post.

FYI: I had a similar experience with the vario mahlkonig when first purchased. After some googling and advice here I discovered there was a secondary calibration screw that could be adjusted using an allen screw. This link explains all:
http://www.home-barista.com/grinders/recalibrating-baratza-vario-t10282.html

Regular Latte

Thanks for the replys and PM's. Really helpful advice that I wasn't aware was a possible problem with other machines.

I'll let you know how it works out.

Regular Latte

arabica69 wrote: »

If you bought it from us (i.e. Coffeeangel), please return and we'll get it sorted for you ASAP!!!

Thanks Karl. You were very helpful when I bought the machine. I really appreciate that you picked up this question so quickly on this forum! I'll be in touch.

Regular Latte

Just as an update...

I got my Precisio grinder exchanged for a new one. Big thumbs up to Karl at Coffee Angel for responding so quickly and getting me a new machine. I really appreciated that kind of service and wouldn't hesitate to recommend or do further business with Coffee Angel. I got home and ran some Forsa Gala through the machine and it's looking good.

It sounds like people all over the world were having similar problems with the Preciso. Baratza have done some tweaking so hopefully those problems have gone away.

Thanks for your help everyone!