No yellow slip or swipe card in letter for JSA

dogyworld1

i got no swipe card or yellow slip in my letter when i recieved me letter this morning
it says i can collect this friday
and every tuesday afterwords

but how can i collect since i have no card or slip to use to collect with
i tryed ringing up but got no answer all day

any one know whats going on ?

cee_jay

The social services card is sent separately to the letter stating your claim was awarded. Did you inform them at the office that you did not have a card? If you did, it should take 2-3 weeks to issue to you. If not you will have to request one.
If you need a temporary card to collect your payment this week, you need to attend the office in person with some form of ID. They can issue you a temp. card then and ensure that the social services card is on its way to you.

Tar.Aldarion

They never answer the phone, just call into them and get a slip until your card arrives.

dogyworld1

i wouldnt mind i was in their today
i should of asked about it
do they give me any hassle over it or is it like wham bam thank you mam
cause i havnt got all day to be sitting in an office
the social welfare office's are a joke been honest
i know plenty of people who are on it and get a yellow slip with their letter
even my mam got a yellow slip with her letter
things just arnt going my way

cee_jay

Are you on casual dockets? Are these the yellow slips you mean?
If you are, they are sent monthly to you - if you have no dockets left, you need to go to the office and get some dockets done manually to ensure you get paid. You don't need a social services card if you are on casual dockets and getting paid by cheque.

dogyworld1

sorry for double [post
but can i not just bring in the 2 letters ihave with me and my passport id along with my pps number and give it in to the post office people
or do i have to have a card or temp letter

dogyworld1

cee_jay : no mate im not on casual dockets
it says in my letter i need the temp yellow card to collect my payment on friday or a swipe card
i have neither unfortunalty but i never thought to question the swo on this because i thought the yellow slip would arrive with my letter as it did with my friends and family

Tar.Aldarion

I doubt they would accept it, just need to go get the slip.

cee_jay

You need to have either the social services card or a temporary card to collect your payment. Go to your office with ID and it will be no trouble to get this temporary card. You can then make sure that there is a proper card being sent to you in the post as well.

dogyworld1

thanks for help cee_jay
gonna head in tomorrow and explain that i didnt get a temp slip card
and that i need one to collect me payment
cheers

mike65

How come you don't have a standard white PPS card? I thought everyone had them at this point.

cee_jay

They used to issue the cards to everyone on their 16th birthday. Then a number of years ago they stopped this, and only issue them now when someone has a need for it - i.e. when they are receipt of a payment.
The card is being changed shortly to the new Public Services card: http://www.welfare.ie/EN/Press/PressReleases/2010/Pages/pr241110.aspx

mike65

Cheers, I wasn't aware of the change.

dogyworld1

i only have a european health insurence card which has my pps number on it
but i dont think i could use that

cee_jay

No you can't - you need to get the temporary yellow card from your Social Welfare office, and they will then ensure the permanent white card is issued to you.