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Broken LG phone from amazon.de - WARRANTY?

  • 20-03-2012 3:55pm
    #1
    zom
    Registered Users, Registered Users 2 Posts: 1,908 ✭✭✭


    Where should I start if I need to find how to get my phone repaired? I bought it at amazon.de half year ago - it's LG Windows Phone phone. Should I deal with LG or amazon? Should I start to learn german or it can be solved somehow in english? Any help much appreciate.


Comments

  • #2
    multimate
    Registered Users, Registered Users 2 Posts: 417 ✭✭multimate


    zom wrote: »
    Where should I start if I need to find how to get my phone repaired? I bought it at amazon.de half year ago - it's LG Windows Phone phone. Should I deal with LG or amazon? Should I start to learn german or it can be solved somehow in english? Any help much appreciate.

    id email amazon (us not uk or de) and lg. that way if one says no you will still be on with the other. dont go through amazon.de, us is main so they will do it id say


  • #3
    evolutionqy7
    Registered Users, Registered Users 2 Posts: 6,277 ✭✭✭evolutionqy7


    What's wrong with it?


  • #4
    AntiVirus
    Registered Users, Registered Users 2 Posts: 2,395 ✭✭✭AntiVirus


    LG have online chat support. Might be worth a quick shot. :)


  • #5
    zom
    Registered Users, Registered Users 2 Posts: 1,908 ✭✭✭zom


    evolutionqy7 wrote: »
    What's wrong with it?

    It is randomly rebooting on it's own (sometimes successfully, sometimes not). Quite often while lying on my desk so I don't even need to touch it.

    AntiVirus wrote: »
    LG have online chat support. Might be worth a quick shot. :)


    Thanks - I found that today evening but they operate office hours so give a try tomorrow. Do you know where are they based? Ireland? Uk?

    UPDATE
    After short chat with LG UK seems like I have to begin to learn German - they cover ONLY phones bought UK / Ireland.


  • #6
    evolutionqy7
    Registered Users, Registered Users 2 Posts: 6,277 ✭✭✭evolutionqy7


    Correct me id im wrong do fonemenders not repair phones free of charge under warranty?


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  • #7
    zom
    Registered Users, Registered Users 2 Posts: 1,908 ✭✭✭zom


    evolutionqy7 wrote: »
    Correct me id im wrong do fonemenders not repair phones free of charge under warranty?


    From what I read and my own experience it seems like motherboard problem (faulty memory) so it's not like "fix" but more about "replacement".


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