Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Ryanair - No show?

  • 20-03-2012 2:40am
    #1
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭


    I have a flight booked for next week on Ryanair, as I had earlier planned to fly on from London Gatwick to Kuala Lumpur with a different airline (Air Asia X) who have since stopped flying the route. I have had to make a new booking with Emirates and am instead flying from Dublin on the same day.

    I have never had to be a no show in my life and I understand I will get no refunds for any part of the booking from Ryanair.

    Do I just literally not turn up or do I have to ring or email them to cancel it? I've always followed through on my flights and it is the first time I ever had to cancel.


Comments

  • #2
    Louche Lad
    Registered Users, Registered Users 2 Posts: 1,095 ✭✭✭Louche Lad


    You've no obligation to tell them. You could contact them if you want so that they can sell the seat to someone else, but personally I wouldn't even bother.


  • #3
    mikedragon32
    Closed Accounts Posts: 6,939 ✭✭✭mikedragon32


    You could contact them about a refund of taxes, but by amazing coincidence the charge to process the refund is at least the same as the taxes you'd be getting back.

    So, don't bother telling them. They've got your money, leave it at that!


  • #4
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Telling them only allows them to sell the seat again and make more money. Keep quiet and some passenger will have an extra seat to use.

    Also to ensure they can't sell the seat check in online anways.


  • #5
    Stark
    Registered Users, Registered Users 2 Posts: 21,082 ✭✭✭✭Stark


    mikedragon32 wrote: »
    You could contact them about a refund of taxes, but by amazing coincidence the charge to process the refund is at least the same as the taxes you'd be getting back.

    So, don't bother telling them. They've got your money, leave it at that!

    Ryanair have a piece in their T&Cs that says they get to keep the taxes as well.


  • #6
    mikedragon32
    Closed Accounts Posts: 6,939 ✭✭✭mikedragon32


    Stark wrote: »
    Ryanair have a piece in their T&Cs that says they get to keep the taxes as well.
    Not true.

    You are entitled to claim a refund of Government Taxes:
    Ryanair General Terms and Conditions wrote:
    4.2.1 Government taxes (including but not limited to United Kingdom Air Passenger Duty), airport passenger service charges, security levies and any fees levied by ourselves for a specific service in respect of a flight to be operated by us and undertaken by you shall be payable by you at the levels prevailing at the time you make your reservation. If you do not travel, you may apply in writing within one month for a full refund of any such government taxes subject only to a refund administration fee at the level set out in our Table of Fees. Other than government taxes, all other monies paid are non-refundable.

    Source: http://www.ryanair.com/ie/terms-and-conditions#article4-taxesfeescharges


  • Advertisement
  • #7
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    mikedragon32 wrote: »
    Not true.

    You are entitled to claim a refund of Government Taxes:



    Source: http://www.ryanair.com/ie/terms-and-conditions#article4-taxesfeescharges

    According to the email they sent me when I booked last November I didn't pay any taxes so looks like I won't be getting anything back. :( I am not complaining as I know the rules of Ryanair and have often gotten cheap fares in the past to Germany for €30, Dublin €10 and London €25 so I guess this is Ryanair's way of screwing a little profit out of me now! :D I had even paid the extra money for the 20KG bag as I was due to fly Gatwick to Cork on the return leg of my trip to Malaysia until Air Asia X axed the Gatwick route.

    I was due to fly out on Aer Lingus to Gatwick from Cork but luckily they changed their flight times which allowed me to get a refund otherwise I'd have lost the cost of that flight too!

    I am not expecting anything back from Ryanair but I do wonder how do they offer "Tax Free" flights when presumably every passenger is taxed?


Advertisement