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Aviva claim concern with tyre condition...

  • 16-03-2012 1:51pm
    #1
    morawagin
    Registered Users, Registered Users 2 Posts: 20 ✭


    i'm in the middle of "getting" my claim sorted out by above company...all went well till they start looking at one of my tyres which is pretty wear off...and unfortunatelly above RSA limit of 1.6mm...

    first i was told because ofd that certain amount might be deducted from final agreed...but after todays call it looks like they looking of not paying at all !

    i was trying to find aprop. details regarding terms & condition but i can't find any manual over the net ( insured through broker )...can they really do not pay anyting because of that ?

    thanks


Comments

  • #2
    deandean
    Registered Users, Registered Users 2 Posts: 2,256 ✭✭✭deandean


    Was the worn tyre a contributory factor in the accident?

    Thinks you'll be needing a solicitor.


  • #3
    Wan tew
    Closed Accounts Posts: 27 ✭Wan tew


    What?????


  • #4
    Cuddlesworth
    Registered Users, Registered Users 2 Posts: 14,012 ✭✭✭✭Cuddlesworth


    Sounds normal. Its up to you to keep your car in a road worthy condition. Below 1.6mm is not acceptable.


  • #5
    morawagin
    Registered Users, Registered Users 2 Posts: 20 ✭morawagin


    deandean wrote: »
    Was the worn tyre a contributory factor in the accident?

    Thinks you'll be needing a solicitor.

    i was told by aviva agent that "tyre condition didn't had any impact on the accident" from that..my concern...so looks like it's all in their insurance policies


  • #6
    Wolverine_1999
    Registered Users, Registered Users 2 Posts: 1,013 ✭✭✭Wolverine_1999


    morawagin wrote: »
    i was told by aviva agent that "tyre condition didn't had any impact on the accident" from that..my concern...so looks like it's all in their insurance policies

    O.K.. well from that can you not advise Aviva that the agent even specifically noted that the condition of the tyres had no relation to the nature of the claim?


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  • #7
    MugMugs
    Registered Users, Registered Users 2 Posts: 17,875 ✭✭✭✭MugMugs


    Send them a written complaint outlining the tyre condition was not a proximate cause or indeed related to the incident and request a final response, get final response go to ombudsman and claim full amount of claim and inconvenience of a few bob too.


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