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Bank of ireland update details call

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  • 13-03-2012 6:21pm
    #1
    plein de force
    Registered Users Posts: 1,148 ✭✭✭


    Hi everyone,

    Got a call earlier on saying it was from bank of ireland looking to update my details. im pretty ill at the moment and had just woken up so went along with the call took it at face value, just looking for e-mail adress and to confirm my mobile number and what i was doing because i hadn't updated my account manually, (it went to a third level account) but there were no details such as pin numbers exchanged, that wouldve set alarm bells off now just now im thinking of it it seems strange. anyone else got these? Plus anyone know a BOI number i could ring about this, i keep being put through to somewhere i need some digits of online banking PIN(which i don't have)


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    #2
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    at first it sounds like a scam but at the same time i have had these calls from my bank before too. i dont understand them really, calling from private numbers looking for personal details while telling you to be wary of phishing!

    usually when you call telephone banking lines there will be a support option where you can speak to someone without entering details (there is with aib and with ub its a separate number). failing that i would suggest contacting your branch - http://www.bankofireland.com/contact-us/branch-locator/ if in doubt in relation to whether the call was genuine or not.


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    #3
    j4vier
    Registered Users Posts: 1,893 ✭✭✭j4vier


    got one of these calls recently, same as you, had a third level account and they wanted to know if i was still a student

    they are just looking to see if you are still studying or not because you can have up to 2 years free banking from when you graduate but after that you have to pay fees like any current account

    so no need to worry


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