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Does anybody actually work in William Hill's customer service department ?

  • 09-03-2012 07:55PM
    #1
    tatoo
    Registered Users, Registered Users 2 Posts: 793 ✭✭✭


    Tried to place a bet with them today and was told I had to be put through to their Customer Service department ( a misnomer if there ever was one ! ) on the first attempt I remained on the phone for 15 minutes listening to a recording telling me that my "call was important " to them,
    have made three attempts since and waited for nearly ten minutes each time but still haven't gotten through.
    Are they trying to tell me something ??


Comments

  • #2
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,632 ✭✭✭✭okidoki987


    Not just you.
    Got my account suspended yesterday and was in a queue of 32 people waiting for live chat.
    Said I would be waiting just over 30 minutes for someone so didn't bother waiting.


  • #3
    mark renton
    Closed Accounts Posts: 2,696 ✭✭✭mark renton


    william hill here - how can i help?


  • #4
    JONJO THE MISER
    Banned (with Prison Access) Posts: 12,333 ✭✭✭✭JONJO THE MISER


    I cant stress this enough but i opened a account with them about 2 years ago and never in my life have i seen a customer service department so bad and that is saying something.
    Better off to just close your account like i did.


  • #5
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,632 ✭✭✭✭okidoki987


    Their football prices are the reason not to especially now they don't have any shops in Ireland any more. :mad:


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