Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Does anybody actually work in William Hill's customer service department ?

  • 09-03-2012 7:55pm
    #1
    tatoo
    Registered Users, Registered Users 2 Posts: 793 ✭✭✭


    Tried to place a bet with them today and was told I had to be put through to their Customer Service department ( a misnomer if there ever was one ! ) on the first attempt I remained on the phone for 15 minutes listening to a recording telling me that my "call was important " to them,
    have made three attempts since and waited for nearly ten minutes each time but still haven't gotten through.
    Are they trying to tell me something ??


Comments

  • #2
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,632 ✭✭✭✭okidoki987


    Not just you.
    Got my account suspended yesterday and was in a queue of 32 people waiting for live chat.
    Said I would be waiting just over 30 minutes for someone so didn't bother waiting.


  • #3
    mark renton
    Closed Accounts Posts: 2,696 ✭✭✭mark renton


    william hill here - how can i help?


  • #4
    JONJO THE MISER
    Banned (with Prison Access) Posts: 12,333 ✭✭✭✭JONJO THE MISER


    I cant stress this enough but i opened a account with them about 2 years ago and never in my life have i seen a customer service department so bad and that is saying something.
    Better off to just close your account like i did.


  • #5
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,632 ✭✭✭✭okidoki987


    Their football prices are the reason not to especially now they don't have any shops in Ireland any more. :mad:


Advertisement