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Online furniture shops

  • 06-03-2012 08:22PM
    #1
    cazzak79
    Registered Users, Registered Users 2 Posts: 411 ✭✭


    Been looking online at a few online furniture shops just wondering does anybody have any experience of them good or bad thanks


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    I recently had a bad experience buying a chest of drawers online. The webside is called thinkhomefurniture. They have a TERRIBLE customer service!
    I wanted to buy a chest of drawers and couldn't find what I wanted in Irish online stores so I looked at UK websides. I found what I wanted at thinkhomefurniture and because they deliver to Ireland I bought a chest from them. They claim to deliver in 7-10 working days. The chest arrived after 7 weeks! Because the webside was badly set up I had a lot of hussle paying for the delivery charge seperatly. When the chest finally arrived there was a slight crack in one of the legs which unfortunately I only discovered when the delivery man was gone. First I was trying to get a partial refund. After getting an e-mail saying: "...a refund should be fine..." I waited another 10 days. No reply. I decided to have the chest returned and wanted my money back. The last e-mail I got from them: "... Think home furniture is no longer in business we are sorry. There is nothing more we can do. ...". Then their webside was down for about one week and their phone line dead. Now the webside is working again. But I decided to no longer deal with them and excepted the slight crack in the leg. It's a nice chest of drawers after all. I wrote a review on their webside which was never published.


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