Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Received Contract in Post - Quick Questions

  • 02-03-2012 12:38pm
    #1
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭


    The phone line is already active, will the DSL connection be activated before I sign the contract? The reason I need to know is I have to be sure I'm on the NGB connection, not the Standard connection, as I have absolutely no interest in paying 50+ euro for 30gb usage.

    Also, what is the cooling off period length?


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Flibbles wrote: »
    The phone line is already active, will the DSL connection be activated before I sign the contract? The reason I need to know is I have to be sure I'm on the NGB connection, not the Standard connection, as I have absolutely no interest in paying 50+ euro for 30gb usage.

    Also, what is the cooling off period length?

    Hi Flibbles,

    Can you private message me with your eircom account number so I can check your account directly and get back to you regarding your queries.

    Thanks, Mark


  • #3
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭Flibbles


    Connection is on! This is probably pushing it, but is there anything on Eircom's side to increase the speed? Currently 2.41mbps constant.


  • #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Flibbles wrote: »
    Connection is on! This is probably pushing it, but is there anything on Eircom's side to increase the speed? Currently 2.41mbps constant.

    Hi Flibbles,

    I hope the PMs were clear.

    Thanks, Mark


  • #5
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭Flibbles


    They were, thank you :)


  • #6
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭Flibbles


    Would it be possible to have my account on Eircom.net activated? I'd really like to see how much I've used so far.


  • Advertisement
  • #7
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭Flibbles


    Nevermind, was logging into an old account or something! 26GB out of 30, was expecting it to be higher I think.


  • #8
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    Flibbles wrote: »
    Would it be possible to have my account on Eircom.net activated? I'd really like to see how much I've used so far.


    Hi Flibbles,

    Let me know if I can help you further with this.

    Kind regards,
    Ant


Advertisement