Sky+ HD box recording some programs blue screen

dmeehan

My Sky+ HD box is recording some programs as a blue screen and nothing else. It only happened once before, but in the last two weeks it is hapenning more frequently. Anyone got any ideas as to what has gone wrong?

After "watching" a bit of the blue screen program, the file in the planner is still at Recorded status and has not changed to viewed.

bjp1967

Having the same problem myself, also went to watch a program on Anytime and same thing happened, just a blue screen.

what is also happening pause and rewind function doesn't work sometimes

pegasus1

bjp1967 wrote: »

Having the same problem myself, also went to watch a program on Anytime and same thing happened, just a blue screen.

what is also happening pause and rewind function doesn't work sometimes

Turn off the skybox, hold backup button and plug it back in wait until the lights flash on the front of the box then release the button...this should solve it
Had to do this myself just now as problem reoccurred after a week of being trouble free. Looks like sky's lastest software causing more probs

pegasus1

Found this thread on the sky help forum...haven't read it fully yet

http://helpforum.sky.com/t5/Sky-HD-Recording-Playback/blue-screen-instead-of-recorded-programme/td-p/234939

ablelocks

same thing now happening to my sky+ box. read the first and last page on that sky forum and it seems that there is no real fix for it and sky don't seem to be doing anything about it.

will try pegasus's suggestion but if that doesn't work then this might be the kick i need to ditch satellite tv, install saorview and join netflix.

pegasus1

I do a weekly planner rebuild every week or so,( done by holding the power button on the box till the orange goes red, then switch on again.), sometimes forget and then a blue screen recording appears..D'oh!:rolleyes: