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Blackgold

  • 21-02-2012 9:24am
    #1
    HLF
    Registered Users, Registered Users 2 Posts: 49 ✭


    Got a Blackgold BGT3595 last March. Worked great for DVB-T/S however the DVB-S stopped working after xmas. Was reseating the card and noticed a cap had blow on the card.

    Emailed Blackgold 3 or 4 times using different methods - web/direct email.

    No answer at all.

    I can still use it for DVB-T and got a TBS card for the DVB-S2.

    Not very impressed with Blackgold. Anyone else ever try to contact them.


Comments

  • #2
    mossym
    Moderators, Sports Moderators Posts: 8,766 Mod ✭✭✭✭mossym


    they're notorious for bad customers support, even their drivers leave a lot to be desired. did you try threatening to contant the consumer rights groups in the ul if you didn't get a response?


  • #3
    HLF
    Registered Users, Registered Users 2 Posts: 49 ✭HLF


    No didnt try that.

    Might do.

    Thanks.

    Just as well I had another PCIex1 slot in my case for another tv card.:)


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