server error

next

First sorry if I'm posting this in the wrong place,
I'm with UPC but my email address is with eircom I'm running a Macbook pro
I'm having no problems receiving emails but just can't send them I'v tried ringing UPC but they say its not their problem, the error message I get while trying to send is" the sender email address ****@eircom was rejected by the server upc
any idea on how to sort this
Thanks

rolion

next wrote: »

First sorry if I'm posting this in the wrong place,
I'm with UPC but my email address is with eircom I'm running a Macbook pro
I'm having no problems receiving emails but just can't send them I'v tried ringing UPC but they say its not their problem, the error message I get while trying to send is" the sender email address ****@eircom was rejected by the server upc
any idea on how to sort this
Thanks

There can be a spelling error !? The full email address looks like ****@eircom.net !!
Can you send email to any other people ,on or non with eircom domain !?
Can you post or write your smtp settings from your email client !? Also,is there any smtp authentication ? Is it port 25 ?

next

this is the error message" the sender address ***@eircom.net was rejected by the server smtp.upcmail.ie.

Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent."ow do I find the smpt settings ?

Sputnik

Unless something has changed recently Eircoms SMTP servers won't take mail from a network other then their own. You can connect to receive mails but sending isn't going to happen.

This is stupid but it's been like that for years.

jamesd

Change your outgoing mail server from mail2.eircom.net to smtp.upcmail.ie and your eircom mail will then get out via UPC.

FSL

Sputnik wrote: »

This is stupid but it's been like that for years.

It's like that to prevent spammers from using some other ISP's mail server so not stupid at all

next

spent an hour on the ph with upc and got nowhere

Have you got a gmail account?

You can import mail with it.

rolion

sorry...i don't get it !!!!

you have a personal email account with Eircom.
you try to send an email message to blah@eircom.net
the moment you click send,Outlook ( ??? ) tells you that UPC server is not allowing you to send that message !?


can you go in DOS and do these three independent commands:

ping smtp.upcmail.ie
tracert smtp.upcmail.ie
tracert mail1.eircom.net

you'll get big lines/numbers ,copy & paste it here.You can remove your internal ID.


Also...
1.Can you try sending a mail to some other account(s),did you get same error ?
2.By any chance...do you have SMTP authentication enabled on your SMTP server settings tab !????

next

ok I'll start again,
my service is with UPC,
MY email address is an eircom.net I never changed my email to UPC
I can receive email to my Mac from everyone but using my email *** @ EIRCOM.NET nothing will send not even a test to myself

markpb

next wrote: »

ok I'll start again,
my service is with UPC,
MY email address is and eircom.net I never changed my email to UPC
I can receive email to my Mac from everyone but using my email *** @ EIRCOM.NET nothing will send not even a test to myself

Your internet connection is through UPC so you must use their outgoing mail server, not the Eircom one. You connect to the Eircom mail server to receive email but UPC to send email.

YIA

You just need to change your outgoing email server to use UPC's
I think it's smtp.upcmail.ie
Should do it for you

next

my incoming mail addy is webmail.eircom.net
my outgoing mail addy is smpt.upcmail.com

YIA

next wrote: »

my incoming mail addy is webmail.eircom.net
my outgoing mail addy is smpt.upcmail.com

There might be a problem there...
smtp.upcmail.ie

vibe666

next wrote: »

my incoming mail addy is webmail.eircom.net
my outgoing mail addy is smpt.upcmail.com

should be smtp, not smpt. and should also be smtp.upcmail.ie for the local Irish UPC mail server, not .com

next

sorry vibe666 that was just a typing error on my part

rolion

...and... !?

next

and ? and i'v lost of hope of fixing this ! AUGHHH !

Sputnik

It's like that to prevent spammers from using some other ISP's mail server so not stupid at all

Yes it is stupid. It's 2012 and they haven't figured out a proper method for authenticating outgoing users. These days half the population is wandering around with devices which are unlikely to be connected to their home service at any given point. Cutting your users off from your services for having the audacity to use someones elses network is not a solution anymore.

rolion

Sputnik wrote: »

Yes it is stupid. It's 2012 and they haven't figured out a proper method for authenticating outgoing users. These days half the population is wandering around with devices which are unlikely to be connected to their home service at any given point. Cutting your users off from your services for having the audacity is not a solution anymore.

Is 2012 and 95% of daily emails for a normal user are...spam !!!
I don't give e cent how ISP blocks that,just give me less spam !

SMTP authentication works fine for remote/mobile users if they need to use 'home SMTP service' or don't know the local ISP smtp settings !

rolion

next wrote: »

and ? and i'v lost of hope of fixing this ! AUGHHH !

have you done the DOS' TCP/IP commands !??

stuff.hunter

same problem here did you fix yours