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Struggling with Payslip

  • 04-02-2012 2:26pm
    #1
    PaulyTheRed
    Registered Users, Registered Users 2 Posts: 44 ✭


    To all payroll accountants out there. Help!! I currently work for a large retailer in Ireland but their payroll department is in Glasgow. Pay day is monthly and every time it comes around, me and my fellow co-workers know that our wages will be wrong. Sometimes its way out and easy to spot but sometimes its not so obvious but we still "know" its wrong. Either its that our hours worked are added up incorrectly, our allowances not all there, or both.

    When we do spot the error and bring it our managers attention, it gets dealt with, but only after a fair bit of a run around with them blaming our HR dept our the payroll guys in Scotland. However we never get a real break down of what was wrong or how and why it was incorrect in the first place.

    My question is thus, how much would it cost to hire a payroll accountant to help and advise me and my departments wages every month? Obviously it would have to be after the fact, in terms of they would not be officially working for the company.


Comments

  • #2
    froggatt2011
    Registered Users, Registered Users 2 Posts: 233 ✭✭froggatt2011


    Hi there
    Just wondering how a payroll accountant would be advantageous to you. What makes you think that they will be given any more details or access to information than you or your manager?
    If your manager is unable to explain your payslip to you then you should make an appointment to speak to someone in HR who should have a contact in the Glasgow Payroll Dept. If they are unable or unwilling to help then I would argue that you have terms for a grievance against your employer.
    A few mistakes now and then are to be expected from payroll departments which deal with large volumes. However, incorrect pay each month smacks of incompetence and is certainly not something that you should be putting up with.
    Are you sure that your manager is making the correct submissions each month and on time? In my own experience of having worked in payroll, most issues were to do with managers not submitting correct and/or timely information to the payroll department.
    You payslip should clearly document your basic pay, either as a lump sum or total basic hours worked and the hourly rate, overtime hours and rate per hour, allowances, bonuses, backdated pay etc etc.
    Every item should be listed separately and not lumped together to show one payment only. If you are finding that they are lumping various items together then this is wrong and should be looked into.
    Start with your manager and then escalate it if you get no further - that would be my advice.


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