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Apple order - addition info required to complete order

  • 03-02-2012 07:32PM
    #1
    stevie_b
    Registered Users, Registered Users 2 Posts: 279 ✭✭


    I placed an order with apple online yesterday and received an email from eurofinance@apple asking me to send a jpeg of a credit card statement and photo id. There's also a fax number which has a Cork area code.

    I rang apple to see if it was legit, and i think it is - although the american lady on the phone didn't confirm this with any sort of immediate confidence. It was more of a routine answer saying that 'additional documentation may be required etc'

    Has anyone else had this?


Comments

  • #2
    Sad Professor
    Registered Users, Registered Users 2 Posts: 22,713 ✭✭✭✭Sad Professor


    This usually happens when the delivery address is different from the billing address, or if the names are different.


  • #3
    stevie_b
    Registered Users, Registered Users 2 Posts: 279 ✭✭stevie_b


    Sad Professor wrote: »
    This usually happens when the delivery address is different from the billing address, or if the names are different.

    Names and addresses are the same.
    I bought from the refurb store - if i was a scammer i think i'd probably treat myself to a new machine! :)


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