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Viagogo

  • 02-02-2012 2:41pm
    #1
    Tigerandahalf
    Registered Users, Registered Users 2 Posts: 7,818 ✭✭✭


    Are these people any good to sell or buy with? My mate said he tried to sell museum tickets before and even though he went through the selling process the ticket wasnt listed in his account afterwards. He said the customer service was a joke. They just dont want to hear from you.
    Anyone use them and would you recommend. I trawled boards and net but limited feedback. Not much from ire.
    Thanks


Comments

  • #2
    morou
    Registered Users, Registered Users 2 Posts: 3 ✭morou


    Tigerandahalf wrote: »
    Are these people any good to sell or buy with? My mate said he tried to sell museum tickets before and even though he went through the selling process the ticket wasnt listed in his account afterwards. He said the customer service was a joke. They just dont want to hear from you.
    Anyone use them and would you recommend. I trawled boards and net but limited feedback. Not much from ire.
    Thanks
    Last September, I purchased, at enormous expense, 3 flat seating tickets for Andre Rieu Dublin 9th of December.
    Heard nothing further despite sending email reminders as the time drew near. Until today that is-3 days before the concert date- I recvd an email from viagogo blithely telling me that the tickets that I purchased are no longer available BUT viagogo's wonderful guarantee scheme will allow me to have TWO tickets way back in the tiered seating area. All that and they will give me a refund of £80 for any disappointment I might feel at being deprived of one ticket that I have purchased and paid for and that the remaining two tickets are for seats in a much inferior are of the theatre.
    Raging doesn't even come close to how I feel: if I had been notified of the problem before this, I could have arranged to obtain alternative tickets. However, it is now too late. I can only hope that they will refund my money.
    Viagogo is registered in Switzerland: the lady in the UK consumer affairs office said that they used to handle "all viagogo complaints" until they moved their registered office to Switzerland.
    Does that answer your question?!!!


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