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Electric Ireland customer Threatened by Airtricity

  • 27-01-2012 10:36am
    #1
    ondarack
    Registered Users, Registered Users 2 Posts: 306 ✭✭


    I have been an ESB customer for the last 5 years whilst renting in different houses. When I moved last October I transfered my ESB account as usual. Since then I have been recieving bills from Airtricity, addressed to the "new occupier" stating that I owe them money. I have rang Airtricity on numerous occasions to no avail so I gave up. Finally I recieved a letter this week saying that Airtricity have contacted the provider to disconnect me.

    My query is, will I get disconnected even though I am and have always been an Electric Ireland customer?


Comments

  • #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Ondarack,

    Can you forward me by private message the details of your Electric Ireland account? The following would be required for security/verification purposes:

    Account number
    Your full name
    Address on the account
    Telephone number and date of birth on the account
    Confirmation that you are the named account-holder

    All the best :)
    Una


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