Keys on Qwerty board not working

mickmcl09

On the middle row.
Keys
asdf and jkl:
are not working on my lap top.
8 keys in total.
Any advice would be appreciated. Thanks.

chin_grin

Can you post the make/model of the device?

Did you recently install any software?

Did you drop the laptop?

Have you tried to look under the keys to see if there are any obstructions?

Is it just these keys? Do the rest work fine?

mickmcl09

chin_grin wrote: »

Can you post the make/model of the device?

Did you recently install any software?

Did you drop the laptop?

Have you tried to look under the keys to see if there are any obstructions?

Is it just these keys? Do the rest work fine?

Dell inspiron 6400
Nothing installed recently.
Not dropped.
Nothing under keys.
It is just these keys. Rest work fine.

chin_grin

You may need a new keyboard.

Found this if you wanted to remove it to check underneath.

http://support.dell.com/support/edocs/systems/ins6400/en/sm/keyboard.htm

(Do at your own risk).

mickmcl09

Underneath looked fine to the naked eye. Is there any other trouble shooting measures?

uch

Plug in a USB keyboard and see if keys are working, if they are your keyboard is shagged

yoyo

Sounds like the keyboard needs replacing, seen that happen before when people have spilled stuff on the thing, certain keys just fail to work and the keyboard needs replacing, can pick up laptop keyboards cheap enough on Ebay, not the hardest thing to replace if confident working with computers

Nick