Acer Aspire sound problem

IrishB.ie

Anybody here happen to have an Acer Aspire 5736Z with Windows 7 64bit and the sound working?

yoyo

The most obvious thing to suggest is are the drivers installed/up to date?

Nick

chin_grin

Things to check (I'm not slagging it's just happened to me before!).

Do you have the mic symbol beside the time bottom right? Is it muted?

You can check it's status in Control Panel - Hardware and Sound - Click on Sound and then highlight Speakers and click Configure.

Right click on Computer and click manage. Then click on Device Manager. You should see a heading called "sound and video game controllers" click on the plus beside that. Is there a yellow exclamation mark on it?

You could try to update the driver for this.

http://support.acer.com/product/default.aspx?modelId=3322

Second link down is the audio driver.

IrishB.ie

Have tried all those with no joy, Windows install the sound as two "High Defination Audio Device".

With this setup everything seems fine, you can adjust the volume and see the equaliser move as audio is played but the speakers and headphones emit nothing. If I connect the laptop to a TV via HDMI the sound works fine.

When I install the Realtek driver and reboot, device manager states "Device cannot start, code 10" which indicates the wrong driver.

I've opened it to verify the speaker is physically connected and at this stage I'm
just wondering if there even a Win7 driver. Might downgrade to Vista later and try that.

yoyo

IrishB.ie wrote: »

Have tried all those with no joy, Windows install the sound as two "High Defination Audio Device".

With this setup everything seems fine, you can adjust the volume and see the equaliser move as audio is played but the speakers and headphones emit nothing. If I connect the laptop to a TV via HDMI the sound works fine.

When I install the Realtek driver and reboot, device manager states "Device cannot start, code 10" which indicates the wrong driver.

I've opened it to verify the speaker is physically connected and at this stage I'm
just wondering if there even a Win7 driver. Might downgrade to Vista later and try that.

That sounds very odd, a Vista driver will work fine. You can get the latest Realtek drivers from www.realtek.com (assuming your audio device is Realtek)

Nick