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Onkyo HTS3405 HMDI Issue

  • 18-01-2012 10:14pm
    #1
    Luckycharms_74
    Registered Users, Registered Users 2 Posts: 6,684 ✭✭✭


    Hi All

    I recently got an Onkyo HTS3405 amp and speakers from the guys at Richer Sounds. Its great except for one problem. Its seems every now and then the HDMI/PCM will flash and loose signal from the source. It will happen for a few seconds then come back on but will continue to loose signal. This has happened Two times since I got it. It got to a point tonight whilst watching a movie that I just had to turn it off.

    I have tried to google the issue and can not find a fix.

    Is it a handshake problem between the amp and the sources :confused:


Comments

  • #2
    Richersounds.ie: Dave
    Closed Accounts Posts: 2,474 ✭✭✭Richersounds.ie: Dave


    Hi Luckycharms,

    Sorry to hear you're having issues.

    Is the source your using a blu-ray player?? Could very well be a hand shake issue. If you have any other HDMI sources there it could be worth while trying them in that input to see if they get the same issue.

    Hopefully we can get to the bottom of this for ya.

    Chris


  • #3
    Luckycharms_74
    Registered Users, Registered Users 2 Posts: 6,684 ✭✭✭Luckycharms_74


    Richersounds.ie: Dave wrote: »
    Hi Luckycharms,

    Sorry to hear you're having issues.

    Is the source your using a blu-ray player?? Could very well be a hand shake issue. If you have any other HDMI sources there it could be worth while trying them in that input to see if they get the same issue.

    Hopefully we can get to the bottom of this for ya.

    Chris

    Hi Chris

    Thanks for the reply. The source I'm using is a media player which is plugged in HDMI No1 slot (BD/DVD). I did read online that there could be issues regarding that. I will try to switch the media player to another source on the amp and see how that works.

    P.S. I'm using .mkv & .avi files and it happens with both :(


  • #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,584 ✭✭✭✭Richersounds.ie: Kenny


    Hi again,

    Thanks for getting back to me.

    Keep me posted on switching the sources over. I'll do a bit of digging to see if I can find any solutions.

    Chris


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