Thick lot

Headshot

So PP made a mistake on the Roma game and I got paid out so I withdrew money right away and nearly straight after I had a minus account

Was no big deal to me tbh, It was giving me an excuse to take a break

But soon after my account was brought back to positive and that 100 euro withdrawal was canceled. I chanced it and lost, no big deal tbh

But here's the moronic part

I betted on a New Zealand match and in the spur of the moment, withdrew the winnings but right away I regretted so I contract live help and here's my reply

Welcome to Sportsbook Live Help

Unfortunately all of our agents are busy at the moment.

Moron has joined this session!

Connected with Moron

Welcome to Live Help, my name is Moron How can I help you today?

Me=hello


PP=Hi

Me=yes I want to you to cancel my 100 euro withdrawal there

PP=Hi headshot, I can check this for you now. Can you confirm what payment method you used for this please

Me=debit card

PP=Unfortunately we cannot cancel card withdrawals as these are processed immediately

Me=sorry that is wrong

Me=plenty of times pp have canceled withdrawals

Me=your well able to cancel withdrawals when youve paid out by accident

PP=We do not have a facility in place to cancel debit/credit card withdrawals as they are processed immediately I'm afraid

Me=your joking right? I had a -100 account today and pp actually canceled my 100 withdrawal

Me=do some homework before coming back to me

PP=we do not have the facility to cancel a withdrawal to a credit or debit card I'm afraid

Me=mg lord are you thick or somthing, iv had a -100 account today, pp canceled my 100 withdrawal and brought my account back to a plus account, dont be lying to me

Me=is there any point staying on or are you going to lie to me again?

PP=Unfortunately there is no supervisor available to process this for you tonight I'm afraid if you would like to contact us after 7 am they may be able to cancel this for you then

Me=so you admit you didnt have a clue, thanks for god damn wasting my time. Actually talking to you made me glad that its not canceled, once your settling team (idiots) settled the Roma game, I will enjoy canceling my account

Oh I know I was a **** but they ****ing deserve every bit of it

Lesson learnt, use a good bookmaker.

Samich

What happened again? I'm confused as to what you did :pac:

RickRoll

What kind of a name is Moron? :pac:

unattendedbag

They are right in a way I suppose. When u put a withdrawal through it goes to the payment processing company (or whoever they are) and the money has left the bookies company immediately.

When they cancelled your payment earlier and took the 100 euro back, this was probably one of the suits upstairs on the phone to visa explaining the big f**k up that just occurred and begging for their money back. They wont cancel any legitimate withdrawal on the request of the customer as it requires too much hassle and you'll have the money in your account in a few days anyway. Nobody loses out in their eyes.
I bloody well hate those live chats anyway and if i wanted to request anything from them id get on the phone. Its too easy for some customer service robot to just click a standard response without even reading your messages.

shangri la

If that is the way you choose to deal with people they are not going to be helpful. There may have been an option available to you that he decided not to share with you. Fooking place is overrun with tempermental teenagers.

Lojak

Livechat is not the way to sort anything, I have tried this method for numerous things and only way its sorted is by phone!!