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Google Analytics - Not Installed

  • 06-01-2012 10:44am
    #1
    Sean^DCT4
    Registered Users, Registered Users 2 Posts: 527 ✭✭✭


    Hi all,

    I have deployed a new site with a Google Analytics tracking code (just before the </head> tag). I put this site live before the Christmas break and when I got access to the client's Google Analytics account it is saying that it is not installed (last checked at ~2AM this morning).

    The code I placed is perfect and I have read this article and have deduced that the only two possible problems could be:
    1. Incorrect filter settings - Incorrect filter settings can affect the data you see, and may unintentionally filter all of your data from your reports. This happens most frequently due to multiple Include filters.
    2. Interfering Scripts - Other scripts on your pages could be using some of the same variables as the ga.js file, and therefore interfering with the tracking code execution. If you're using additional scripts on your pages, consider moving the tracking code into the <head> section of the page. This way, the tracking code will work correctly, and it won't interfere with the rest of your scripts.

    There are no filters applied so that rules out #1. The tracking code is in the head section of the markup so I'm baffled.

    Has anyone ever come across this before?

    Thanks in advance.


Comments

  • #2
    blue4ever
    Registered Users, Registered Users 2 Posts: 1,257 ✭✭✭blue4ever


    Sean^DCT4
    1) Go into the analytics
    In the old version go to profile settings
    To right you see Receiving Data (Check Status) and it has a tick beside - that will say if the analytics data is being received by google.

    2) Have you had visitors (silly i know - but still..)
    3) any filters on the data?

    what the CMS (if there is one)
    If you want to pm me the site address, i'll take a pike and see if there is something a miss

    Conor


  • #3
    Sean^DCT4
    Registered Users, Registered Users 2 Posts: 527 ✭✭✭Sean^DCT4


    1. I am in the old version now, where is the Profile Settings? :confused:
    2. Definitely have had a couple of visitors :)
    3. Number of Filters: 0

    This is a custom .NET CMS that I have written for a client over a period of a couple of months.

    I have sent you a PM with a link to the site. Would I be allowed to post it publicly here?


  • #4
    blue4ever
    Registered Users, Registered Users 2 Posts: 1,257 ✭✭✭blue4ever


    Google analylitics>
    Click on Site Name
    Brings you to Website Profiles Page
    Last Colum Click Edit (on that site name)
    That’s the Profiles Screen
    Right near the top – Receiving Data?


  • #5
    blue4ever
    Registered Users, Registered Users 2 Posts: 1,257 ✭✭✭blue4ever


    Seán

    PM sent to you with an idea

    C


  • #6
    Sean^DCT4
    Registered Users, Registered Users 2 Posts: 527 ✭✭✭Sean^DCT4


    When I went in to the analytics profile page and clicked edit, I clicked a button near the top that said "Check Status", once I done that it appeared to install analytics. The status currently says that it is "Waiting for data". Woohoo, I should have some data over the next few days.

    Thanks blue4ever.


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