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Moving maintenance payment

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  • 05-01-2012 10:39pm
    #1
    hairyprincess
    Registered Users Posts: 2,293 ✭✭✭


    I hope someone can advice on this.

    I have an account with AIB that I wanted to close and move everything over to my Ulster Bank account using the switcher team in the UB branch. Everything was moved easily except I have a maintenance payment paid into the AIB account my childs father. Both UB and AIB have said they can't do anything to facilitate this movement, I have to contact my ex. I have emailed him but have gotten no response.

    So I am stuck. Surely AIB must be able to do something?


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    #2
    nlgbbbblth
    Closed Accounts Posts: 5,668 ✭✭✭nlgbbbblth


    Your old bank could manually re-direct the payment by posting a draft to the new bank to be lodged to your account. But they won't. Those days are gone. Ironic isn't it? As technology improves, the customer suffers.

    Your ex will need to contact his bank and amend the destination account details on his standing order. If he doesn't your old bank will automatically refuse the credit and it'll be sent back to him.


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    #3
    hairyprincess
    Registered Users Posts: 2,293 ✭✭✭hairyprincess


    Thank you for your quick response. You would think they could make it a bit easier wouldn't you. It's a good job the AIB account isn't costing me anything


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    #4
    nlgbbbblth
    Closed Accounts Posts: 5,668 ✭✭✭nlgbbbblth


    hairyprincess wrote: »
    Thank you for your quick response. You would think they could make it a bit easier wouldn't you. It's a good job the AIB account isn't costing me anything

    No problem.

    If it's a monthly payment maybe wait until the next one comes in before closing the old account - that gives him time to change the details.


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    #5
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    I'd close nothing until the 1st payment arrives with UB. After that close the aib account.


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    #6
    chris85
    Registered Users Posts: 4,502 ✭✭✭chris85


    hairyprincess wrote: »
    Thank you for your quick response. You would think they could make it a bit easier wouldn't you. It's a good job the AIB account isn't costing me anything

    Make is easier? You want to close your account but also want them to put through transactions and pass them onto UB each month. That is asking a lot.

    If you have asked an account to be closed. Thats what happens, it closes. They cant accept payments.

    You could keep the account open and setup a standing order for the money to go to your UB account once a month.


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    #7
    Legislator
    Registered Users Posts: 139 ✭✭Legislator


    Under the Central Bank Account Switching Code it is up to you to contact anyone who is making payments to your account to give them the new details. AIB are under no obligation to forward any payments and they are obliged to return any that are presented on a closed account.


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