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Ebookers = warning !!

  • 05-01-2012 1:33am
    #1
    dejopadu
    Registered Users, Registered Users 2 Posts: 62 ✭✭


    hi all,
    i booked a flight on ebookers yesterday, checked dates/times/prices etc, skipped travel insurance/hotels/car rental as i do not need & entered all my details as usual.
    just checking my booking today & i was charged 55euro for single trip travel insurance:mad::mad::mad::mad::mad:which i do not want !!

    i know i did not read all the small print but surely if i wanted travel insurance i would have to agree or click on something to confirm!!?!?!?!....not for them to pressume i do want it.

    has this happened anyone on here????
    i sent them an email tonight asking for this to be refunded so hopefully will hear back from them tomorrow.


Comments

  • #2
    Bannerman7
    Registered Users, Registered Users 2 Posts: 220 ✭✭Bannerman7


    Unfortunately its a case now with alot of sites where you must un-click if you dont want something. This kind of thing is very annoying as you would think you should only click to agree/ accept. As you say its all in the small print so we must read it carefully and unclick any unwanted items.


  • #3
    Toodles_27
    Registered Users, Registered Users 2 Posts: 181 ✭✭Toodles_27


    Also booked with them last night - yes, you do need to unclick on the travel insurance option.


  • #4
    dejopadu
    Registered Users, Registered Users 2 Posts: 62 ✭✭dejopadu


    managed to get back 44euro, which will be refunded to my card. girl i spoke to seemed to know the process so she is obviously used to it happening. i still lost the 11euro credit card charge tho:mad:


  • #5
    Bannerman7
    Registered Users, Registered Users 2 Posts: 220 ✭✭Bannerman7


    Glad you got it back.


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