setting up hkc dialler-not gsm

flantastic

hi, i've tried to set up my hkc dtv dialler but can't get it to work. i have a upc modem for my internet plus phone so im not sure if this is the problem, when i tried test call it says invalid phn/acc. any ideas what im doing wrong

altor

flantastic wrote: »

hi, i've tried to set up my hkc dtv dialler but can't get it to work. i have a upc modem for my internet plus phone so im not sure if this is the problem, when i tried test call it says invalid phn/acc. any ideas what im doing wrong

If you go into the Comms menu, yes, scroll to monitoring and voice, yes, scroll to phone options menu, yes, scroll to phone protocols, yes.

In here you need to change phone 1 and 2 to Voice.

flantastic

can this dialler also send texts

altor

flantastic wrote: »

can this dialler also send texts

Not using UPC. Eircom or Vodafone, yes.

flantastic

tahnks got it all sorted , appreciate it

altor

flantastic wrote: »

tahnks got it all sorted , appreciate it

Your welcome, any other problems let us know.

flantastic

hi altor, i got my dialler working which is great however it rings me everytime i arm or unset system with the same message. i done a test on it by pressing the panic earlier this week and ever since the dialler rings me about twice a day referring to the panic test. im not sure if i have wrong settings or what the story is with it.if you've any ideas let me know thanks

altor

flantastic wrote: »

hi altor, i got my dialler working which is great however it rings me everytime i arm or unset system with the same message. i done a test on it by pressing the panic earlier this week and ever since the dialler rings me about twice a day referring to the panic test. im not sure if i have wrong settings or what the story is with it.if you've any ideas let me know thanks

You must of set it up to report the arm/disarm of the system.
You need to change what it is reporting to stop it.

When it rings your phone and you hear the message does it not tell you to press 0 to acknowledge the call. This is what makes the dialer hang up and not ring again. Have you set up the voice recording ?

flantastic

when it rings it says press 0 to confirm that i've received the message which i then press. it's set up for voice also. Even when i go to engineer to change some setting it tends to ring me a while later with the original panic test that i carried out. im gonna try and see what settings i have it at to see if theres any obvious things that i've set wrong

altor

flantastic wrote: »

when it rings it says press 0 to confirm that i've received the message which i then press. it's set up for voice also. Even when i go to engineer to change some setting it tends to ring me a while later with the original panic test that i carried out. im gonna try and see what settings i have it at to see if theres any obvious things that i've set wrong

You should default the DTV and start again. To do this go into the modem service menu and scroll to default. Set up your protocol and numbers again.