Work using security cctv to monitor our job activities

LegacyUser

I work in a store that has a security team and cctv. As far as we are aware the cctv and security is there to protect the store from theft etc. Recently some staff members were recorded talking when the store was quiet and are being punished for it. Some staff members were told that the security had followed them through the cctv going about their jobs or going to different areas/breaks etc. Are they allowed to do that, or are there any rules covering cctv in the workplace.

Eoin

There's a little bit of info on this page.

Here's the most relevant part - the bit in bold is my emphasis. It sounds like the first thing to do is check the employee handbook, if one exists.

For example, an employer is entitled to use closed circuit television (CCTV) in the workplace. However, there must be good reasons for its use, such as preventing theft or protecting staff from harm, and it cannot be placed in areas where a person would expect total privacy, such as changing rooms or toilets.

These reasons must be made clear to staff and it is best practice for employers to reach agreement with staff on the use of CCTV before installation. Once installed, CCTV can only be used for its stated purpose. For example, if it was officially installed to monitor theft, it cannot be used for monitoring attendance. In addition, your employer is obliged by data protection law to ensure the images taken are not inappropriately accessed, and that there is a system in place for you to access images on request.