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Air France

  • 21-12-2011 4:23pm
    #1
    wobzilla1
    Registered Users, Registered Users 2 Posts: 437 ✭✭


    I have 2 flights booked with Air France for 29th December flying out of Dublin.
    Unfortunately, my girlfriend had to work on the 31st due to the VAT change so we can't go.
    I have been ringing the number for airfrance at Dublin airport (6050383) constantly for the past 3 days but always get an engaged tone.
    Does anyone know of any other number to contact them (preferably not French) or any other way to contact them.
    I know I probably can't get the fare refunded but there's €480 of taxes and surcharges that I'd like to get back.
    Thanks


Comments

  • #2
    mickoneill30
    Banned (with Prison Access) Posts: 3,073 ✭✭✭mickoneill30


    Have you tried the numbers on this page?

    http://www.cityjet.com/contact-us/
    CityJet do the Air France flights from Ireland.


  • #3
    wobzilla1
    Registered Users, Registered Users 2 Posts: 437 ✭✭wobzilla1


    I ended up ringing France after all.
    Out of the €430 taxes I paid on the flights, I'm apparently only entitled to €120 back.
    So I lose €150 for the fares and €310 on taxes.
    Brilliant :mad:


  • #4
    dharn
    Registered Users, Registered Users 2 Posts: 2,574 ✭✭✭dharn


    what a sickener i thought they could not charge you taxes on a cancelled flight


  • #5
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    dharn wrote: »
    what a sickener i thought they could not charge you taxes on a cancelled flight

    They cannot, but they can charge you an admin fee to do the refund....


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