cycleogical?

021CRETE01

My wife and I recently visited Dublin.As we drove along Bachelors Quay I prepared to oogle and drool at the window display in Cycleogical.Now I know it was late (21.30 appro) and dark on a friday night with lots of people about and we were also moving in traffic but I was shocked (we both were)to see what looked like a closed down shop.Am I correct? Is Cycleogical gone? I really hope not as it was always our first stop shop when on our annual xmas visit from Cork.I was always catered for in that shop and my wife was always given a stool to sit on while I browsed.A great bunch of guys worked there (hopefully still).:(

Lumen

021CRETE01 wrote: »

my wife was always given a stool to sit on while I browsed.

Nothing would surprise me in that shop.

Wheely GR8

That shop is still open ,dont know how though. It strikes me as more of a barn.

GTDolanator

very odd shop indeed,i used to go there when cliff was there but i followed him to eurocycles,im not a big fan of the staff in cycleogical

Morgan

It's still open - the shutters were just down. Big windows full of expensive bikes don't mix well with the junkies and drunken revellers around there.

Jawgap

Lumen wrote: »

Nothing would surprise me in that shop.

"Yes, absolutely, help yourself to the pump there. No problem. Actually, have a cup of tea while we pump your wheel for you" -

that would surprise me, if the question was "Can I borrow a pump......."

tomasrojo

No tubes for you!

vektarman

021CRETE01 wrote: »

my wife was always given a stool to sit on while I browsed.

Lumen wrote: »

Nothing would surprise me in that shop.

Took me a second or two before I ROFL'd

ROK ON

GTDolanator wrote: »

very odd shop indeed,i used to go there when cliff was there but i followed him to eurocycles,im not a big fan of the staff in cycleogical

It's a great shop with pretty descent staff. While Cliff was always engaging I think things have improved service wise since some new staff have come in.

I have never experienced the negativity that so many others have complained of. In fact I find that it is great place to buy consumables - they price pretty well.

Some day, some day I will buy the Colnago Master X Lite hanging from the ceiling.

manwithaplan

I buy a few bits and pieces there and find them grand. They even indulge me while I ask questions about things I'm never likely to buy.

mloc123

I dropped in last week to kill 10minutes while waiting for a bus, found it hard to kill 10minutes in it. They do not seem to have much stock at the moment, same old frames hanging up that they have had for years.

usamaoreilly

Still open but a shadow of its former self...

micko2009

I am more surprised by the positive comments. Have heard too many horror stories so I say good riddance at this stage.

Ole Rodrigo

I've found them to be pretty sound - as much as you would want them to be.

Hungrycol

usamaoreilly wrote: »

Still open but a shadow of its former self...

^^ what he said.

kingQuez

micko2009 wrote: »

I am more surprised by the positive comments. Have heard too many horror stories so I say good riddance at this stage.

Always found them rude and unhelpful, it surprises me that they didnt go out of business years ago.

dooverylittle

I recently went into enquire about a stevens 54cm cross bike.(they have the dealership)
They had none in stock, so the guy showed me a ridley frame.
he held the frame up to me and told me it would be a perfect fit for me.
I asked him what size frame it was and he said 52cm, he then asked me what height I was.
I said 5'11, he said "your not 5'11, I am 5'11, you are about 5'9 max"
"we can build this frame up for you and it will be perfect."
I said no thank you and i am 5'11, good bye.

Now I realise that he may have been right the frame may have been a good fit, but his attitude was incredibly arrogant.
I wanted a stevens cross bike and he just tried to sell me what ever he had lying around.

jrar

Went in there 2 weeks back with gift card planning to buy overshoes - gift card wouldn't swipe, the guy told me a 3rd party supplied these and it might be out of date etc. As it was nearly 6 pm, he took my number and said he'd call me on the Monday and let me know what the supplier said.

I'm still waiting...................

funkyjebus

jrar wrote: »

Went in there 2 weeks back with gift card planning to buy overshoes - gift card wouldn't swipe, the guy told me a 3rd party supplied these and it might be out of date etc. As it was nearly 6 pm, he took my number and said he'd call me on the Monday and let me know what the supplier said.

I'm still waiting...................

Dont hold your breath, im still waiting on a call for a crank they said they have in on Tuesday.................about 2 years ago.

micko2009

dooverylittle wrote: »

I recently went into enquire about a stevens 54cm cross bike.(they have the dealership)

Not any more... Fitzcycles are the new dealers.

@funkyjebus Hilarious...

griffin100

Only dealt with them once - rang the shop about a TT bike I heard that they were doing a good deal on - was told the deal was still in place and that they had my size in stock - went in same day to get the bike and after spending a good 15-20 minutes trying to get someone to even look at me finally got some obnoxious pr!ck who laughed in my face when I asked about said bike and told me they hadn't had that model in stock for weeks - have never stepped foot in the shop again.

funkyjebus

Rang today as a last resort looking for 25.4 drops, guy said he'd check and rang back to say he had. Got there and saw them and asked if he was sure they were 25.4. His response...........there are are different sizes?

Oh no! They were 28.0 :-(

full gas

funkyjebus wrote: »

Rang today as a last resort looking for 25.4 drops, guy said he'd check and rang back to say he had. Got there and saw them and asked if he was sure they were 25.4. His response...........there are are different sizes?

Oh no! They were 28.0 :-(

Great to see people put there names to there moans , listen they have been there along time , they must've been doing something right

Beasty

full gas wrote: »

Great to see people put there names to there moans , listen they have been there along time , they must've been doing something right

We don't do real names on Boards. General negative comments based on hearsay are not permitted but if posters want to mention their personal experiences of a particular shop that's fine. You are entitled to do the same.

anthony_walsh

A great bunch of lads - Serious cycling experience and expertise in the shop.

Always welcoming, always some friendly banter and always top service (in my experience)

I know so many strories of how the lads in there went the extra mile to dig guys out of a hole on very short notice.

A shop that rewards loyal costumers with a almost unrivaled consumer experience.

Real cycling lads in a real cycling shop

mp31

anthony_walsh wrote: »

A shop that rewards loyal costumers with a almost unrivaled consumer experience

What about the ordinary customers...;)

Ultimate Warrior

.... after what I read here, I went into the shop today with an open but watchful eye.
The 2 lads in the shop Darragh and Sean (i think his name was) were really nice, I do not understand what all the bad press is about, I asked a lot of questions as I am looking to but a new bike and they could not have been more helpful, friendly and attentive.

I have to say all the negativity on here seems to be very broad and sweeping, if people have something bad to say, I would really like to know EXACTLY the problem was, I found them very professional, friendly and they knew what they were talking about.

well done lads, keep up the good work

kingQuez

Ultimate Warrior wrote: »

I asked a lot of questions as I am looking to but a new bike and they could not have been more helpful, friendly and attentive.

Pretty sure you get treated a bit better (everywhere) when you're asking about a new bike and not something a lot less expensive and harder to source.

Inquitus

anthony_walsh wrote: »

A great bunch of lads - Serious cycling experience and expertise in the shop.

Always welcoming, always some friendly banter and always top service (in my experience)

I know so many strories of how the lads in there went the extra mile to dig guys out of a hole on very short notice.

A shop that rewards loyal costumers with a almost unrivaled consumer experience.

Real cycling lads in a real cycling shop

What costume works best if in need of a pump?

Lumen

Ultimate Warrior wrote: »

.I would really like to know EXACTLY the problem was

There's another long thread detailing experiences, good and bad, with Cycleogical.

http://www.boards.ie/vbulletin/showthread.php?t=2055525605

I have personally found them in the past to be friendly and competent with a soupçon of batshít crazy.

Dexif

Is the shop still owned by a fellow called Dave? Used to buy kona mtbs from him when he had original shop out in malahide back in yonder year. Was always sound back then!

ROK ON

My favourite bike shop when I am in Dublin. Great bike porn. Lads in there can be really really sound. I have gotten great value In there on tubes,tyres, co2canisters, gels etc

rollingscone

Based on my experiences there and the contents of the two threads I'd sum up and say that the main problem and often the main plus point of Cycleogical is that they exhibit a kind of clubhouse attitdue, rather than feeling they are neccessarily in a "the customer is always right" retail environment.

It's mostly young guys there now, who sometimes even to a newcomer like me are blatantly spoofing.

Oftentimes you feel like you're just an unwelcome interuption in their day but obviously if you can get on the inside track (I've managed that in another cycle shop where I kill hours every month but have never made a purchase of more than €120) they can be nice, helpful guys.

usamaoreilly

Unfortunately the shop is closed down now...I will miss it,bought many a bike there over the years.

CramCycle

THREAD CLOSED: There is already a thread on this topic from a couple of weeks ago and I feel there is no need to drag it up again

http://www.boards.ie/vbulletin/showthread.php?p=77185784