Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

cannot view itunes account info

  • 15-12-2011 9:54pm
    #1
    eirlink
    Registered Users, Registered Users 2 Posts: 844 ✭✭✭


    Hi

    Looking for some help with an itunes issue im having.
    I updated to itunes 10.5.2 yesterday and seem to be having an issue which may be related....

    I can sign in to itunes fine with my apple ID. However when i click on account the sign in window appears. my apple Id is already filled in but it wants my password. i when i type it in , the same window appears again with the password field blank. I know im using the correct password ! cause i tried another one but it returned a red message saying it was incorrect

    Checked if there was an update for itunes but it says mine is latest version

    done a restart of the imac, but to no avail.

    if i try to download a free app , i get the terms and conditions window, check the i agree box, then it comes back with a message " your request could not be completed. make sure your computers time and date are correct etc...then it remains on that screen and i have to sign out !

    as an aside, i went across to the app store and signed in with the same apple ID. went to download a free mac app and got the terms and conditions window again.. agreed and the app downloaded fine

    anyone got any ideas. im wondering is there an issue with itunes on the imac ? thanks


Comments

  • #2
    lotas
    Registered Users, Registered Users 2 Posts: 936 ✭✭✭lotas


    Im having a slightly different, but posibly related issue... When i try login to iTunes, i cant get in... When i click the "I forgot my password", the page asked for my iTunes accout name, and then "spectacularly fails" (could be slightly different wording, the page has since stopped loading)...
    Running 10.5.2 on Windows, so it might not be platform specific...


  • #3
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,698 CMod ✭✭✭✭Sad Professor


    lotas wrote: »
    Im having a slightly different, but posibly related issue... When i try login to iTunes, i cant get in... When i click the "I forgot my password", the page asked for my iTunes accout name, and then "spectacularly fails" (could be slightly different wording, the page has since stopped loading)...
    Running 10.5.2 on Windows, so it might not be platform specific...

    There was a problem with Apple's system earlier. It should be back now.


Advertisement