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Littlewoods - Cancelling Order

  • 14-12-2011 5:06pm
    #1
    CYHSN
    Registered Users, Registered Users 2 Posts: 197 ✭✭


    Bought a few things off of littlewoods yesterday but realised I made a mistake afterwards so I used this form to cancel the 1 item.

    Recieved an email with this in it today:
    To enable us to resolve your enquiry would you please provide the following information;

    · Your full name
    · Your account number
    · Your date of birth
    · The email address you have registered on your account
    · Confirmation that you are the account holder

    How the hell can I confirm I'm the account holder by email :confused:
    Hopefully they send out my other items now.
    Cheers.


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Just confirm that you are the account holder. It's a stupid question, but just say yes.


  • #3
    CYHSN
    Registered Users, Registered Users 2 Posts: 197 ✭✭CYHSN


    Oh right that's fine thanks, sorry it just read like they needed prove to me :o
    Cheers


  • #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    I could be that they are looking for some sort of proof, but that's quite a ridiculous thing to ask you to respond to in an email. If they were, they should have clarified what and how.


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