Strange internet connection drop with UPC TWG870 modem

Dhenalau

I have the UPC TWG870 cable modem.

My PC is connected directly to the modem and my wife has been using our Powerbook (Wireless g) without any trouble until now.

One weeks ago I bought an Asus eee 1011px (Wireless n) for our son and now every time the Asus is restarted or come back from sleep, the internet connection drops for 1 or 2mn. It looks like the activation of the wireless n cause the cable modem to recycle the internet connection but the modem itself does not restart.

I have been changing some wireless settings without finding one that could solve this problem.

Any clue? Thanks.

LoGiE

The exact same thing is happening to me when a wireless device connects. The router reboots then you can access the web without any problem. I've an UPC engineer calling at the weekend but I'm not sure what use that will be.

ADSLUSER

Dhenalau wrote: »

I have the UPC TWG870 cable modem.

My PC is connected directly to the modem and my wife has been using our Powerbook (Wireless g) without any trouble until now.

One weeks ago I bought an Asus eee 1011px (Wireless n) for our son and now every time the Asus is restarted or come back from sleep, the internet connection drops for 1 or 2mn. It looks like the activation of the wireless n cause the cable modem to recycle the internet connection but the modem itself does not restart.

I have been changing some wireless settings without finding one that could solve this problem.

Any clue? Thanks.

Yep, noticed this problem also. I had to disable the 'n' mode on the router and kept it at 'g' as it was killing the internet connection for the majority of my 'g' wireless devices. Since switching to 'g' only mode, working fine.

Dhenalau

A quick update. I change the Netbook network settings to use a fixed IP address and this seems to resolve the problem. I'll do more testing this weekend.