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UPC offered service in my house one month ago but not anymore!

miguelcaro · 2011-12-08 16:24:09

Hi there, I'm moving house in Cork City and want to bring my UPC broadband with me. The new house is wired for UPC and the landlord was using UPC until last month, went she moved out. Now they are telling me I can't transfer my account because there is no service available in the property. The house next to mine has it,…

08-12-2011 4:24pm

#1

miguelcaro

Closed Accounts Posts: 1 ✭

Join Date: December 2011

Posts: 0

Hi there,

I'm moving house in Cork City and want to bring my UPC broadband with me. The new house is wired for UPC and the landlord was using UPC until last month, went she moved out. Now they are telling me I can't transfer my account because there is no service available in the property. The house next to mine has it, and on the other side as well, and it was available in my very own house just a month ago! Does anybody have some experience in this kind of situation? How do I get them to reactivate the service?

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Comments

#2 08-12-2011 5:07pm

Sponge Bob

Banned (with Prison Access) Posts: 25,234 ✭✭✭✭

Join Date: February 2005

Posts: 24047

Their address database throws up some regular weirdness, ask the previous user what the Precise address was on their bills as that is the only place they can find you in the database.

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