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Three.ie offer in today's Irish Times

  • 07-12-2011 10:14pm
    #1
    Registered Users, Registered Users 2 Posts: 2,708 ✭✭✭


    I don't normlly respond to advertising. [As far as I'm aware :)]
    Today I answered an advert in the Irish Times offering an iPhone 4S for under 70 euro if I changed over to 3.
    I was answered by some Indian sounding people who dealt with me very competently and so I went ahead with the deal.
    The main reason is I am losing business due to the crap coverage and even more crap service by Vodafone with whom I have been for over 15 years.
    The girl from 3 told me she had good coverage in my area and I took her at her word.
    Good move?


Comments

  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Only time will tell :pac:

    If you do have coverage issues, make it known sooner rather than later


  • Registered Users, Registered Users 2 Posts: 40 Darragho


    Hi Op,

    I have Iphone 4 on 3, and also broadband dongle.

    have never had any issues, have heard a few horror stories from friends but I never even had to ring them for anything so mighty happy.

    Hope you have the same good service from them as I have.

    :)


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭turbot


    3G / Mobile Data on an iPhone is not reliable with 3, and over the last year, more often than not, hasn't worked when I wanted to use it.


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    The girl from 3 told me she had good coverage in my area and I took her at her word.
    Good move?

    Christ :( Noooooooo! They have "good coverage" everywhere they say but the mast had better be visible from your house.

    Be ready to reverse port off them within 7 days 'cooling off' except they will probably deliver the phone after 8 days. :(


  • Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    The girl from 3 told me she had good coverage in my area and I took her at her word
    That reads to me as if she was saying she had personal experience in your area ( correct me if I'm wrong)

    3 customer care are in Mumbai


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  • Registered Users, Registered Users 2 Posts: 2,708 ✭✭✭Curly Judge


    Thanks gang.

    Mixed reviews.

    Fingers crossed.

    Will keep you all posted.


  • Registered Users, Registered Users 2 Posts: 2,708 ✭✭✭Curly Judge


    Quick extra question.
    I have elected to keep my old number.
    When the new phone arrives I will obviously want to check it out as soon as possible.
    I don't want to cancel my old number and service with Vodafone until I'm sure the new setup will be an improvement.
    Can I use the same phone number over two separate networks for a short period while I evaluate my options?


  • Registered Users, Registered Users 2 Posts: 28,816 ✭✭✭✭drunkmonkey


    Quick extra question.
    I have elected to keep my old number.
    When the new phone arrives I will obviously want to check it out as soon as possible.
    I don't want to cancel my old number and service with Vodafone until I'm sure the new setup will be an improvement.
    Can I use the same phone number over two separate networks for a short period while I evaluate my options?

    It will be an improvement, if your going to do it put both feet in. You can't have the same number active on both networks at the same time, it's not possible.


  • Closed Accounts Posts: 3,683 ✭✭✭Kensington


    Unless you know what Three coverage is like, save yourself the hassle and back out. Three's customer service is attrocious, by far the most frustrating thing you will ever face.

    You have a 14-day money back guarantee but ONLY if Three agree you have coverage issues.

    Awful, awful, awful, awful, AWFUL company to deal with.

    Also, bear in mind, they use Vodafone for backup to their own 3G network. If your Vodafone service is poor, you'll probably not get much better from Three, at least for indoor coverage.


  • Moderators, Regional North West Moderators Posts: 19,172 Mod ✭✭✭✭byte
    byte


    Would distance selling now allow the buyer a cooling off period, regardless of coverage or lack therein?


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  • Closed Accounts Posts: 2,948 ✭✭✭gizmo555


    byte wrote: »
    Would distance selling now allow the buyer a cooling off period, regardless of coverage or lack therein?

    Yes. In general, in distance selling the customer has a seven day cooling off period in which to cancel, starting from the date of delivery. The customer does not have to give any reason for cancelling.

    Kensington wrote: »
    Awful, awful, awful, awful, AWFUL company to deal with.

    I've been with O2, Vodafone and now Three over the years. They can all be awful to deal with, but I wouldn't say Three is any worse than the other two.


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