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iMessage on Tesco mobile

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  • 01-12-2011 11:08pm
    #1
    cellboy
    Registered Users Posts: 56 ✭✭


    Hi guys,
    I'm on Tesco Mobile with iPhone4, just found over 40 messages send to +447786205094 which I didn't:eek:, that's cost me €5-6 for the recent 5-6days.
    I did some research that could be the iMessage problem...
    That means if you switch on iMessage, basically you are pay €1 per day!!
    do you have the same problem? :mad:

    thanks!!


Comments

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    #2
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    I am on IPhone myself with iMessage on so I will check this out.

    Regards
    Paul


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    #3
    Tom Dunne
    Registered Users Posts: 23,212 ✭✭✭✭Tom Dunne


    That appears to be the Facetime activation text.

    It is a well documented problem, other operators have been refunding people these charges.


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    #4
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Tom Dunne wrote: »
    That appears to be the Facetime activation text.

    It is a well documented problem, other operators have been refunding people these charges.

    We will do the same


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    #5
    daniruth
    Registered Users Posts: 11 ✭daniruth


    cellboy wrote: »
    Hi guys,
    I'm on Tesco Mobile with iPhone4, just found over 40 messages send to +447786205094 which I didn't:eek:, that's cost me €5-6 for the recent 5-6days.
    I did some research that could be the iMessage problem...
    That means if you switch on iMessage, basically you are pay €1 per day!!
    do you have the same problem? :mad:

    thanks!!

    Hi,

    it should only send one text to that number to activate FaceTime and iMessage. All operators refund it, or in fact, many don't even charge it to start with for they are aware of it. This happens with operators that sell the iPhone. After that, once it is active, it never costs you anything else.

    However, in your case, you seem to be having a problem with activation (that's why there are quite a few texts being sent). In some cases it happens when you change your number or sim card in your iPhone 4. It is a well documented problem as another user says. I would recommend you to switch FaceTime and iMessage completely off, check what number appears in settings---phone---my number and make sure it is the right one. (if not correct it. Sim cards that are used with a ported number at times have problems with the activation, because the phone tries to activate it on the wrong number.) Then restart the phone and then switch FaceTime and iMessage on. The message: "waiting for activation" should have disappeared. And it will not send more texts to that number. There are other procedures to do this activation if what I've just said does not describe your problem. I would recommend you to go to the apple forums and read more about it.
    I hope it all gets sorted,
    Daniel


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    #6
    cellboy
    Registered Users Posts: 56 ✭✭cellboy


    Tesco Mobile: Paul wrote: »
    We will do the same

    ok, can you pls refund? thanks!


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    #7
    cellboy
    Registered Users Posts: 56 ✭✭cellboy


    daniruth wrote: »
    Hi,

    it should only send one text to that number to activate FaceTime and iMessage. All operators refund it, or in fact, many don't even charge it to start with for they are aware of it. This happens with operators that sell the iPhone. After that, once it is active, it never costs you anything else.

    However, in your case, you seem to be having a problem with activation (that's why there are quite a few texts being sent). In some cases it happens when you change your number or sim card in your iPhone 4. It is a well documented problem as another user says. I would recommend you to switch FaceTime and iMessage completely off, check what number appears in settings---phone---my number and make sure it is the right one. (if not correct it. Sim cards that are used with a ported number at times have problems with the activation, because the phone tries to activate it on the wrong number.) Then restart the phone and then switch FaceTime and iMessage on. The message: "waiting for activation" should have disappeared. And it will not send more texts to that number. There are other procedures to do this activation if what I've just said does not describe your problem. I would recommend you to go to the apple forums and read more about it.
    I hope it all gets sorted,
    Daniel

    thanks for the reply, but in my case, my imessage and facetime is always showing activated..


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    #8
    daniruth
    Registered Users Posts: 11 ✭daniruth


    cellboy wrote: »
    thanks for the reply, but in my case, my imessage and facetime is always showing activated..

    No problem. Sorry I can't help you,

    Have a nice day,
    Daniel


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    #9
    cellboy
    Registered Users Posts: 56 ✭✭cellboy


    daniruth wrote: »
    cellboy wrote: »
    thanks for the reply, but in my case, my imessage and facetime is always showing activated..

    No problem. Sorry I can't help you,

    Have a nice day,
    Daniel

    You too! Thx!


  • Options
    #10
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    cellboy wrote: »
    ok, can you pls refund? thanks!

    PM me with your account details and I will sort on Monday.


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    #11
    cellboy
    Registered Users Posts: 56 ✭✭cellboy


    Tesco Mobile: Paul wrote: »
    PM me with your account details and I will sort on Monday.

    thanks Paul! PM have sent to you.:D


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  • Options
    #12
    zeromedic
    Registered Users Posts: 62 ✭✭zeromedic


    Just switched to Tesco Mobile Ireland yesterday been charged for the text several times but not activating.


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    #13
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    Settings > Phone > My number

    Is your mobile number set here correctly?


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    #14
    zeromedic
    Registered Users Posts: 62 ✭✭zeromedic


    Yes +353 (89) 4546***


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    #15
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    And this is your number (you didn't port a number in from another network?)


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    #16
    zeromedic
    Registered Users Posts: 62 ✭✭zeromedic


    No this is a new number. I've done a network reset. Done a full reset, wiped and started as a new phone, put the new number in on account in iTunes all to no avail. Have given up trying as Tesco only refund five of the failed texts "as a gesture of good will as we have no arrangement with Apple"


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    #17
    Jill.benton82
    Registered Users Posts: 12 ✭Jill.benton82


    Paul, do you still work at Tesco Mobile? Would like to talk to someone who has resolved this issue and refund me over 10 euro in charges that are still accruing and everyone I have contacted at Tesco Mobile so far has been less than helpful


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    #18
    200motels
    Registered Users Posts: 2,603 ✭✭✭200motels


    RGB LDN put this up on the Tesco Mobile page and it might work.

    Have you tried de-registering your number from iMessage?
    If you go to https://selfsolve.appl...deregister-imessage/ you can enter your number to delete it from apple's server. When you've done that, take the SIM out of your iPhone & put it back in. A message should pop up saying that your carrier may charge for iMeggasge activation, click cancel & that should be it.
    Hope this works for you!


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