Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Can't install itunes - HELP!

  • 30-11-2011 7:48pm
    #1
    Registered Users, Registered Users 2 Posts: 303 ✭✭


    Hi hoping someone can help me. While trying to install IOS 5 on my iphone I was told I needed to install the latest update of itunes. When I tried to do so this notification came up on the screen.....

    "There is a problem with this windows installer package. A program to complete this install to complete could not be run. Contact your support personnel or package vendor."

    So I decided to uninstall the current itunes & reinstall it in case it was a problem with itunes on my pc & now I cant get it to install at all!! I don't know what to do - please help!

    I have windows Vista


Comments

  • Registered Users, Registered Users 2 Posts: 24 jayhassett89


    misschoo wrote: »
    Hi hoping someone can help me. While trying to install IOS 5 on my iphone I was told I needed to install the latest update of itunes. When I tried to do so this notification came up on the screen.....

    "There is a problem with this windows installer package. A program to complete this install to complete could not be run. Contact your support personnel or package vendor."

    So I decided to uninstall the current itunes & reinstall it in case it was a problem with itunes on my pc & now I cant get it to install at all!! I don't know what to do - please help!

    I have windows Vista

    Probably a stupid question but have you tried rebooting after uninstall just so any running programs or files which might be using itunes are cleared?


  • Registered Users, Registered Users 2 Posts: 24 jayhassett89


    misschoo wrote: »
    Hi hoping someone can help me. While trying to install IOS 5 on my iphone I was told I needed to install the latest update of itunes. When I tried to do so this notification came up on the screen.....

    "There is a problem with this windows installer package. A program to complete this install to complete could not be run. Contact your support personnel or package vendor."

    So I decided to uninstall the current itunes & reinstall it in case it was a problem with itunes on my pc & now I cant get it to install at all!! I don't know what to do - please help!

    I have windows Vista

    Probably a stupid question but have you tried rebooting after uninstall just so any running programs or files which might be using itunes are cleared?


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Download Windows Installer and see if that helps. You should also re download iTunes in case it is corrupted!

    Nick


  • Registered Users, Registered Users 2 Posts: 303 ✭✭misschoo


    hi thanks for your replies - all sorted now. I uninstalled all the apple related programs on the pc then reinstalled itunes so IOS 5 now up on running on the iphone!


Advertisement