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littlewoods order query

  • 30-11-2011 10:28am
    #1
    tomomurray1
    Registered Users, Registered Users 2 Posts: 62 ✭✭


    hi, i placed order with littlewoods, they asked for a small deposit for an item which i paid and which they debited from my bank a/c, i got a call saying the order is cancelled but they didn't give reason, can they still cancel the order if it is on its way to me now, it is due to be delivered by the end of this week.


Comments

  • #2
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    tomomurray1 wrote: »
    hi, i placed order with littlewoods, they asked for a small deposit for an item which i paid and which they debited from my bank a/c, i got a call saying the order is cancelled but they didn't give reason, can they still cancel the order if it is on its way to me now, it is due to be delivered by the end of this week.

    If they are cancelling the order, then they should refund you the deposit. I somehow doubt that the item is on it's way, why else would they be cancelling?


  • #3
    tomomurray1
    Registered Users, Registered Users 2 Posts: 62 ✭✭tomomurray1


    the order has left the depot in England and is in 'transit' to the courier company here in Ireland (fastway) , no sign of refund on my cc, I think they might not be able to stop fastway from delivering the item?


  • #4
    tomomurray1
    Registered Users, Registered Users 2 Posts: 62 ✭✭tomomurray1


    just to clarify;

    i paid the deposit to littlewoods for the item,

    they charged my credit card,

    the order has left England and is on it's way to ireland (due to be delivered by fastway couriers)

    my credit card is still charged and my a/c with littewoods still allows me to make a payment on my a/c,

    the guy i spoke to on the phone said he will try to cancel the order,


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