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o2 let down

karlconlon · 2011-11-25 14:26:15

hi just wondering how many people do be let down by the standard of o2.I posted a tread here 3 months ago about my account having problems it wasn't my phone as other networks and sims worked fine just my account thaat did not work. After 18 days i had to go abroad where i used my phone to recieve text and calls and a…

25-11-2011 2:26pm

#1

karlconlon

Closed Accounts Posts: 6 ✭

Join Date: January 2011

Posts: 1

hi just wondering how many people do be let down by the standard of o2.I posted a tread here 3 months ago about my account having problems it wasn't my phone as other networks and sims worked fine just my account thaat did not work. After 18 days i had to go abroad where i used my phone to recieve text and calls and a local accout to ring out thinking after 2 months i returned home to find the problem still existed so now im stuck with a phone i cant use.Not once have o2 rang or been in contact and any time i ring i get fobed of with silly excuses and staff that dont want to deal with me.Is it just me or does o2 not value there customers.

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Comments

#2 25-11-2011 10:43pm

danjo-xx

Registered Users, Registered Users 2 Posts: 5,395 ✭✭✭

Join Date: September 2008

Posts: 4340

Why did you not follow up this http://www.boards.ie/vbulletin/showthread.php?p=74278640 thread you started before and your probs with Sheena of O2

Sorry to hear of any bad experience you had with us. If you can PM me your mobile number I can check this for you?

Or better still if you haven't all ready....... post your problems here
http://o2.ie/forum. I've always found the lads over there very helpful.

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#3 26-11-2011 1:03pm

karlconlon

Closed Accounts Posts: 6 ✭

Join Date: January 2011

Posts: 1

ya i sent here on a pm and that was the last i heard never got back to me will try the o2 forum thanks very much

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