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cant load certain websites

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  • 23-11-2011 9:25pm
    #1
    itsfee
    Registered Users Posts: 7 ✭


    Hi,

    hopefully someone can help me with this, Lately ebay wont open on safari.
    It had been working just fine up untill a few days ago, It seems to be working ok on my friends/families computers even on my phone theres no problems, I have tried clearing my cache and deleting the cookies, Ive reset safari but none of this has worked. I read somewhere that changing the http:// to https:// might work or adding .index to the end of the address would help but that hasnt worked either? I have also downloaded firefox and google chrome as I thought this may have work but sadly not.
    has anyone else had this same problem? every other site seems to work just fine, as far as Im aware anyway?!

    Thanks!


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    #2
    asif2011
    Registered Users Posts: 185 ✭✭asif2011


    Does it make a difference when you visit eBay.ie / eBay.co.uk / eBay.com ?


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    #3
    itsfee
    Registered Users Posts: 7 ✭itsfee


    no tried pretty much every variation but none of them will load.


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    #4
    asif2011
    Registered Users Posts: 185 ✭✭asif2011


    If you go to the command prompt (or type CMD in the start menu) type ping www.ebay.ie - you should get 4 request time outs but above that you should see an IP address like 66.211.181.182 do you get anything like that? Try using that IP address in the address bar too and just see if it brings you to the eBay website? Sounds very strange...


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    #5
    itsfee
    Registered Users Posts: 7 ✭itsfee


    ahh, that didnt work either, this is so frustrating! thanks anyway for your help I think ill probably have to contact apple directly and see if they can do something!:mad:


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    #6
    asif2011
    Registered Users Posts: 185 ✭✭asif2011


    Are you on a Mac? I just presumed you were using Safari in Windows...


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    #7
    itsfee
    Registered Users Posts: 7 ✭itsfee


    Yeh MacBook and MacBook pro, fine on the pro jus the older MacBook it won't work but I use that out and about more often..


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    #8
    asif2011
    Registered Users Posts: 185 ✭✭asif2011


    Sorry don't have much experience with Macs so had to google it! Your computer needs to be able to ping the website in order to access it... You should get 4 request timed outs but the IP should be listed - if you can't even see that IP address then there is something very weird up if the other computers can access it...

    http://www.youtube.com/watch?v=mOQeR4a7gVs


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    #9
    Hijpo
    Registered Users Posts: 3,791 ✭✭✭Hijpo


    asif2011 wrote: »
    Sorry don't have much experience with Macs so had to google it! Your computer needs to be able to ping the website in order to access it... You should get 4 request timed outs but the IP should be listed - if you can't even see that IP address then there is something very weird up if the other computers can access it...

    http://www.youtube.com/watch?v=mOQeR4a7gVs

    Is it giving any kind of error or just continuously loading?


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    #10
    minttea
    Subscribers Posts: 78 ✭✭minttea


    It might be a DNS issue on your machine.

    Can you type the following into a terminal and paste the response you get:
    dig www.ebay.ie

    traceroute 66.135.200.162


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    #11
    minttea
    Subscribers Posts: 78 ✭✭minttea


    If it is a DNS issues then first try flushing your DNS cache:
    dscacheutil -flushcache

    If that doesn't work try changing your DNS to use Google DNS servers.
    Follow this guide and add in the following DNS IP addresses:

    8.8.8.8
    8.8.4.4


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