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iPhone frozen during update

  • 21-11-2011 10:41am
    #1
    luvly_gal
    Registered Users, Registered Users 2 Posts: 19 ✭


    Hi, My iphone is after freezing on me. I was updating my itunes, on laptop and phone at the same time. My itunes updated no problem but my phone has frozen. It said it was preparing iphone for update and then a message came up saying error. My phone now has the apple logo and a loading bar but nothing is happening. It is not registering that it is connected to the laptop and it will not turn on or off. Anybody know what I can do to fix it?


Comments

  • #2
    CathalDublin
    Registered Users, Registered Users 2 Posts: 4,147 ✭✭✭CathalDublin


    Hold in the power and home button till the phone restarts and the usb cable should appear on the phone, if not try put the phone in DFU mode(youtube this) and restore again in iTunes.
    If all else fails download a program called tiny umbrella and see will fix recovery or exit recovery do it for you


  • #3
    luvly_gal
    Registered Users, Registered Users 2 Posts: 19 ✭luvly_gal


    thank you so much. That seemed to work :)


  • #4
    luvly_gal
    Registered Users, Registered Users 2 Posts: 19 ✭luvly_gal


    Ok I got phone back on but it does not have everything on it. It keeps restoring it. I click restore and it does it and then itunes says waiting for phone to turn back on and then asks me to set up phone by restoring it. Everytime I hot continue the same thing happens. Any ideas why?


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