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4S - No audio on some outbound calls

  • 19-11-2011 11:02am
    #1
    Trotter
    Closed Accounts Posts: 5,362 ✭✭✭


    Hi all,

    Has anyone had the problem with the 4S where on a number of outbound calls.. say 1 in 10 ish, you dont hear the call tone and the call timer starts off without you being able to hear the person you're calling?

    Im getting this quite a bit and noticed the following on the apple community site, with 57 pages of people with the same issue.

    https://discussions.apple.com

    I called Apple but the lad said he'd never heard of the problem. I was advised to restore the phone and see how that goes. He was sound enough so I'll just do that but I suspect its a hardware thing. I wonder is it something to do with bluetooth either as it often happens when Im in the car, or in the hour or two after Ive used bluetooth in the car.

    I have a 3GS that I can use if the 4S has to go back but I only just realised that I cant swap the simcard back and I'll have to ring Vodafone and have the old sim reactivated if it has to go back to apple..

    I cant see the engineers making 20 calls on it then to recreate the problem.
    The thing is only 2 weeks old!! :(


Comments

  • #2
    ArklowHoop
    Registered Users, Registered Users 2 Posts: 156 ✭✭ArklowHoop


    Also happening to me!dont make many calls but it's a weird problem!

    I've never used a Bluetooth device with mine so I doubt that it's a Bluetooth issue!


  • #3
    Trotter
    Closed Accounts Posts: 5,362 ✭✭✭Trotter


    I turned off the bluetooth on the phone after I posted that and had the same issue within an hour. I havent been connected to the car kit today either so thats ruled out.


  • #4
    SilverSparkle
    Registered Users, Registered Users 2 Posts: 322 ✭✭SilverSparkle


    Yep it has happened me a few times. What has also happened is when I make a call there isn't a ringing tone and the call connects and the other person says hello.


  • #5
    SilverSparkle
    Registered Users, Registered Users 2 Posts: 322 ✭✭SilverSparkle


    Today this has happened to me again. Twice!


  • #6
    Trotter
    Closed Accounts Posts: 5,362 ✭✭✭Trotter


    My replacement iPhone arrived today so hopefully I've seen the end of the problem.


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  • #7
    SilverSparkle
    Registered Users, Registered Users 2 Posts: 322 ✭✭SilverSparkle


    I had a call scheduled from Apple. The lady said that I should try a new micro sim and if the problem persists then to schedule another call and they will organise a replacement 4s


  • #8
    mad muffin
    Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    SilverSparkle wrote: »
    I had a call scheduled from Apple. The lady said that I should try a new micro sim and if the problem persists then to schedule another call and they will organise a replacement 4s

    It's not the sim, I have the same problem. Popped my sim in my old 4 and no problems.

    Called Apple this morning and arranged a replacement.


  • #9
    SilverSparkle
    Registered Users, Registered Users 2 Posts: 322 ✭✭SilverSparkle


    mad muffin wrote: »
    It's not the sim, I have the same problem. Popped my sim in my old 4 and no problems.

    Called Apple this morning and arranged a replacement.


    Yea I had a feeling that her asking me to get a new sim was kind of an excuse for replacing it straight out. I'll get a new sim tomorrow and ring again tomorrow night and ask for a replacement


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