New build Phone connection

niall_walsh

Hi all,

Thanks to all the advice from boardies i am now in my new build.

I was thinking at this stage of installing a phone line. I have ducting etc in place. My question is that if eircom install the line (As i presume only they can) i'm i obliged to take my service from them or can i immediately shift to the likes of vodafone for my telephone/broadband service?

Any advice from people would be greatly appreciated.

BigGeorge

Having just done this myself, we had to lay the ducting from the mainroad ( but eirom supplied the ducting & any boxes). This duct is then for Eircoms exclusive use. If youve installed your own ducting then they dont have that right.

Regardsless, once you get a new line, which can only be done by Eircom, you have to stay in contract with Eircom for 12 months, only after that can you switch.

muffler

Not really for the C & P forum so I'll move it to the consumer issues forum and leave a redirect

foggy_lad

BigGeorge wrote: »

Having just done this myself, we had to lay the ducting from the mainroad ( but eirom supplied the ducting & any boxes). This duct is then for Eircoms exclusive use. If youve installed your own ducting then they dont have that right.

Regardsless, once you get a new line, which can only be done by Eircom, you have to stay in contract with Eircom for 12 months, only after that can you switch.

You dont have to stay in Contract with Eircom but they may charge you an early termination fee which is just about equal to the old line connection fee.

TheDriver

Or you can pay the connection fee and move once its connected once you don't sign up to any Offers or contracts

java

niall_walsh wrote: »

Hi all,

My question is that if eircom install the line (As i presume only they can) i'm i obliged to take my service from them or can i immediately shift to the likes of vodafone for my telephone/broadband service?

Any advice from people would be greatly appreciated.

From the eircom website: http://www.eircom.net/productsServices/pstn/?WT.mc_id=IEProd_Phone/

"For lines provided on or after the 22nd August 2011, a minimum term contract of twelve months applies from the completion of your order. Customers subject to a minimum term contract will be liable for, and agree to pay to eircom, a termination charge if the Agreement is terminated during the relevant minimum period.

dudara

Not a Consumer Issue - moved to Nets & Comms

dudara

arseagon

You can order a line from any of the providers (eircom will end up supplying it) but you will be subject to at least a 12 month contract with whoever you go with.