Midleton-Cork train on Monday mornings

CorkBabe33

I get the train from Midleton to Cork daily. Since September (i.e. when the schools & colleges went back) the morning train has been late leaving Midleton EVERY Monday. This is because of increased number of people getting tickets on Mondays as a lot are getting their weekly tickets - which is fair enough.
But a lot arrive at the station at 7:45am for a train that is supposed to leave Midleton at 7:45am - and the drivers are too nice to leave anyone behind (and its the same people every week :mad:).
Those of us who do turn up on time are late for work every Monday, which isn't fair.
When I'm in Dublin I get the LUAS a lot. If I'm still getting my ticket & the LUAS is ready to go it goes and I have to wait for the next one.
Does this happen with trains on other routes??

CIE

How late do you mean?

Aidan1

... and just as important, how busy is the train?

foggy_lad

Do the platform gates not close 10 minutes before the train departure?

AngryLips

Have you raised it with the station master?

BenShermin

foggy_lad wrote: »

Do the platform gates not close 10 minutes before the train departure?

Love to know how you came up with a figure of 10 minutes?

AFAIK platform gates close 2 minutes before departure and the train doors close 30 seconds prior to departure.

deRanged

Midleton is an unmanned station. There's no station master or anyone to open/close gates.

CorkBabe33

CIE wrote: »

How late do you mean?

Most Mondays, it is only about 5 minutes late which OK doesn't seem like a lot. But, it can be a bit later. And there was a Monday morning in the past few weeks when the 8:15am train left Midleton at 8:25 (if not later) again because of people arriving AT the departure time and still needing to get their ticket. The added problem on that occasion was that by the time we got going the train from Cork (which usually goes by at Glounthane) was well beyond there so we had to wait at Carrig for it to pass before we could move on. Was dead late for work that day & boss was not impressed!
As I say, I use this service daily & it is great but Monday mornings are an issue (not the fault of CIE, its down to the idiots who expect that the train will wait for them no matter when they turn up....)

Judgement Day

No, it is CIE/IE's fault if this is happening. This a brand new commuter link not the West Clare in the days of Percy French where the train was delayed while farmer Brown's wagon is attached and the chickens loaded. Write to Dick Fearn (CEO of Irish Rail) at Connolly Station, Dublin.1. but get your facts straight before putting pen to paper.

dowlingm

Judgement Day wrote: »

No, it is CIE/IE's fault if this is happening. This a brand new commuter link not the West Clare in the days of Percy French where the train was delayed while farmer Brown's wagon is attached and the chickens loaded. Write to Dick Fearn (CEO of Irish Rail) at Connolly Station, Dublin.1. but get your facts straight before putting pen to paper.

Regional Manager first no, or at least cc?

mickydoomsux

Judgement Day wrote: »

No, it is CIE/IE's fault if this is happening. This a brand new commuter link not the West Clare in the days of Percy French where the train was delayed while farmer Brown's wagon is attached and the chickens loaded. Write to Dick Fearn (CEO of Irish Rail) at Connolly Station, Dublin.1. but get your facts straight before putting pen to paper.

See, in this circumstance we're damned if we do and damned if we don't.

The rules say that we should be closing up the train and sending it on it's way on time and if people aren't showing up with sufficient time to purchase their tickets and be ready to board the train then, tough, you miss the train and you get the next one. If there are people at the booking office, TVM or in the car park we are supposed to disregard them and get the train moving on time.

The reality is that if you do this you will have the staff getting abused for leaving people behind. I get it every day from people who show up as the train is pulling away from the platform, mostly on time, sometimes late, but never earlier than the advertised time. I have been called every name under the sun for simply doing my job because people treat trains like their own personal taxi.

dermo88

mickydoomsux

You have my every sympathy. Welcome back to the board. I'll keep my claws cut from now on though.

Judgement Day

dowlingm wrote: »

Regional Manager first no, or at least cc?

Organ Grinder.....works every time.

corktina

what does the WTT say the departure time is I wonder? Not unusual for the public time to be different from the actual departure time to make people be there on time.

Close the doors and go and they will soon learn to get there earlier.