Permanent tsb forcing customers to use self service banking machines.

johnfitz69 · 2011-11-08 22:25:20

If you've been in a PTSB branch recently, you would have noticed that the cashiers are forcing people to use the self service machines to lodge cash and chqs. My grandmother was quite upset at this as she hates using these machines. I've noticed that if you put a coin with your lodgement they cant force you to use the…

08-11-2011 10:25PM

#1

johnfitz69

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Join Date: November 2011

Posts: 13

If you've been in a PTSB branch recently, you would have noticed that the cashiers are forcing people to use the self service machines to lodge cash and chqs. My grandmother was quite upset at this as she hates using these machines. I've noticed that if you put a coin with your lodgement they cant force you to use the machine. so now my granny is lodging 201 every week instead of 200. Spread the word guys.

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#2 08-11-2011 11:32PM

Pythia

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Join Date: January 2004

Posts: 7133

But it's much quicker and frees up the cashiers to do more complicated things. I think it's a great improvement.

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