"Lost" Certificate of destruction

shinikins

I was run off the road by a lunatic driver, and as a result my car was written off by the insurance assessor. Posted in the Cert of Destruction at the start of last week and called them today expecting to hear that they had processed it and were sending on the cheque-instead they claim that they haven't received the cert but admitted they are swamped with flood damage claims. I have a hunch that it is sitting in a pile somewhere waiting to be scanned into the system, and will be calling them first thing in the morning to keep pushing, and will keep calling them until I get some sort of a result. In the mean time though, is it possible to obtain a replacement for this cert? Its been nearly two months now since the accident, and all I have gotten from my insurance company is one excuse after another, meanwhile I'm without a car! :mad:

greenermetals

Shinikins

Its in the rules that the Authorised Treatment Facility must keep a copy of your cert on file, in a fireproof cabinet no less, for a period of 7 years after issue. If you contact that ATF they should be fit to give you a copy.

In truth though, the number at the top right hand corner of the CoD should have been enough to prove destruction, and you should have retained the original. They can come in very handy down the line...

shinikins

Thats excellent, thank you greenermetals!!! Hindsight is 20/20, and I should have kept a copy myself, but to be honest I just wanted to be done with it and sent it off to them thinking the best.