Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

notice from apple MBP intermittent black screen or loss of video..

  • 30-10-2011 11:40pm
    #1
    LH2011
    Closed Accounts Posts: 206 ✭✭


    posted in wrong forum , MOD please move to MAC forum...
    see link below,
    got this today, from apple sw update, it was downloading a 58mb update for the issue below, so i checked into the details of what the update was about,


    i experienced this issue a couple of times since i got my machine new,earlier in the year... however i took out the apple care with it also...

    is there a known issue with MBP 2010 models, for gpu issues? reading the stuff below, leaves me to think a possible issue with hardware, and hw replacement may be needed....




    http://support.apple.com/kb/TS4088

    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

    • Last Modified: October 26, 2011
    • Article: TS4088




    i_email_adv.png
    i_print_adv.png

    Symptoms

    Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray. Affected computers were manufactured between April 2010 and February 2011.

    Products Affected

    MacBook Pro (15-inch, Mid 2010)

    Resolution

    For computers with OS X Lion, v10.7

    Run Software Update from the Apple () menu to update your computer to version 10.7.2, then install MacBook Pro Video Update 1.0. If the symptoms persist after installing the update, select one of the service options below.
    For computers with OS X Snow Leopard, v10.6

    Select one of these service options:
    • Apple Retail Store. Set up an appointment with a Genius.
    • Apple Authorized Service Provider. Find one here.
    • Apple Technical Support. Contact us for local service options.
    Apple will run a software diagnostic test to determine if your computer qualifies for service for this issue.

    Additional Information

    Note: If your 15-inch MacBook Pro is not experiencing any of these symptoms, you do not need to contact Apple.
    Apple will service affected 15-inch MacBook Pro computers free of charge until two years from date of purchase. Apple will provide further extensions to this program as needed. This worldwide Apple program does not extend the standard warranty coverage of the affected MacBook Pro.


Advertisement