BMW 335i problem....

Shane732

Ok as a lot of you know I bought a BMW 335i in March this year.

A slight problem has developed over the last two months or so whereby there is a long crank in the car when I start it from cold.

The problem has got progressively worse of the last two months. In the end I got on to Joe Duffy motors about 2/3 weeks ago and found out that there was an outstanding recall on the car for the fuel injectors.

I've had the injectors replace but the problem is still persisting. The car is due to go back into Joe Duffy's next week.

Personally from day one I've thought it was the High Pressure Fuel Pump ("HPFP") problem but the guy I've been dealing with in Joe Duffy's doesn't seem convinced. To be honest I'm not even sure the guy I'm dealing with know what the HPFP problem is!!

Anyway assuming it is the HPFP problem I think it's getting very close to failing on me at the moment. It sounds very sick when I start it from cold and the problem is beginning to appear anytime I start it.

I absolutely need to drive the car at moment so I can't even park it up until it's back in with BMW.

Have any other 335 owners had this problem?

There's a lad on a Rover Forum that's a BMW mechanic in a main dealers in the UK, I just lashed him off a PM

................yes, the injectors dont cause long cranking periods, but misfires when they fail.

Typical high pressure fuel pump failure will cause long cranking, rough running and power loss !
And it is a well known fault on models from a certain age too.


That's the view from the BMW chap.

I replied to that telling him yours was a 2008 Shane, reply as follows...

Yeah sounds about right, there is a PUMA or recall on the pumps with certain part numbers, but this does not mean newer ones dont fail at all !
Just not as much

btkm8unsl0w5r4

Long Crank = HPFP Failure
Rough idle, shudder and CEL = injectors.

I have the HPFP replaced on mine along with the injectors. BMW ireland will try and get you to do them separately one injector at a time. Print the recalls and TSB from the web and demand they are done. BMW know there are issues with the N54 and dont put up too much of a fight.

-Corkie-

Violet Gentle Guitar wrote: »

Long Crank = HPFP Failure
Rough idle, shudder and CEL = injectors.

I have the HPFP replaced on mine along with the injectors. BMW ireland will try and get you to do them separately one injector at a time. Print the recalls and TSB from the web and demand they are done. BMW know there are issues with the N54 and dont put up too much of a fight.

O/T but did u get sorted after with a car fitz..

btkm8unsl0w5r4

Traded Down after a huge fight with the insurance. e63 645ci at the moment.

Mr Benevolent

Violet Gentle Guitar wrote: »

Traded Down after a huge fight with the insurance. e63 645ci at the moment.

Tough times!

Shane732

Thanks for the replies lads.

RoverJames, your assistance is much appreciated.

Likewise Fitzgeme

conneem-TT

I think this might give you some info on the TSB regarding the HPFP Shane

https://wiki.bentleypublishers.com/display/tech/High+Pressure+Fuel+Pump+for+Turbo+vehicles+-+BMW+335i,+335xi

and here is the actual TSB for NorthAmerica (don't know if it the same code for here though)

http://www.google.co.uk/url?sa=t&rct=j&q=si%20b%2013%2003%2009&source=web&cd=2&ved=0CCgQFjAB&url=http%3A%2F%2Fwww.bimmerfest.com%2Fforums%2Fattachment.php%3Fattachmentid%3D219705%26d%3D1267067102&ei=SMWvTuwElOzxA4bInaAB&usg=AFQjCNGZUZTzgcXtFhSwbdR-4jNtemu3HA

Shane732

conneem-TT wrote: »

I think this might give you some info on the TSB regarding the HPFP Shane

https://wiki.bentleypublishers.com/display/tech/High+Pressure+Fuel+Pump+for+Turbo+vehicles+-+BMW+335i,+335xi

and here is the actual TSB for NorthAmerica (don't know if it the same code for here though)

http://www.google.co.uk/url?sa=t&rct=j&q=si%20b%2013%2003%2009&source=web&cd=2&ved=0CCgQFjAB&url=http%3A%2F%2Fwww.bimmerfest.com%2Fforums%2Fattachment.php%3Fattachmentid%3D219705%26d%3D1267067102&ei=SMWvTuwElOzxA4bInaAB&usg=AFQjCNGZUZTzgcXtFhSwbdR-4jNtemu3HA

That's of huge help thank.

I was routing around and couldn't find the TSB.

Much appreciated.

Am I correct in saying that the extended warranty on HPFP applies to all MY 07/08 335i's?

Weirdly enough it's not actually as bad for the last two days. I was convinced it was going to fail on my on Friday and Saturday - it sounded very sick.

Also for some reason my fuel consumption seems to have gone through the floor. I've only got 110 miles from a half tank on my last refill. I haven't been driving the car particularly hard or anything like that. Maybe just a good bit of town driving or something I suppose.

Bearcat

Violet Gentle Guitar wrote: »

Traded Down after a huge fight with the insurance. e63 645ci at the moment.

Don't knock those 4.4 v8s.......an absolute honey of an engine.......biggest mistake I made was selling my 645. 04......the way the market is going they are getting cheaper and cheaper.

Shane732

Well I dropped my car in this morning and was informed by the BMW service guy that there isn't an extended warranty on the HPFP's.

Was also informed that they checked the fuel pump the last time and it was fine. Unusual that they didn't have details of the test down on the summary pack they give you.

Shane732

Is this specific to Ireland?

listermint

Shane732 wrote: »

Well I dropped my car in this morning and was informed by the BMW service guy that there isn't an extended warranty on the HPFP's.

Was also informed that they checked the fuel pump the last time and it was fine. Unusual that they didn't have details of the test down on the summary pack they give you.

Can you take it to another dealer ?

deandean

OP IIRC there's online montoring of the HP fuel line pressure, so you should be able to get a diagnostic done to see what's the fuel pressure before you crank.

With many petrol cars it's 5.2 - 6.0 Bar; not sure what it is with your engine.
It might be worth a few quid to go to a good indy with diagnostic package, e.g. 3 Rock.

Shane732

Yea I might go to an indy to see what the story is.

It's amazing how incompetent some dealers can be though.

Still waiting for a call back so maybe thing might have changed when they call me.

I'm in the mood for a good argument today......

Shane732

Ok so by way of update again....

The car is being re-programmed at the moment. It looks like it needs a new fuel pump (shock, horror!).

Apparently the fuel pump isn't covered by the warranty or the SIB issued above. However, I've been told that on a car that age (08) with such low mileage (27k mls) that they'd be hopeful that BMW will cover at least some of the cost of the replacement.

They'll cover the full cost of the replacement even if I have to go in and physically put the part on myself!!!!

*****rs!

I hate dealing with BMW dealers...... You're just waiting for them to ride you the whole time.

Shane732

Shane732 wrote: »

.............

They'll cover the full cost of the replacement even if I have to go in and physically put the part on myself!!!!................

Good lash of labour involved, pump is under the inlet manifold, the lad I was PMing mentioned that.

unkel

Violet Gentle Guitar wrote: »

Traded Down after a huge fight with the insurance. e63 645ci at the moment.

Traded DOWN???

It might be a few years older, but that is a hell of an upgrade in my book. V8 petrol automatic grand tourer FTW

MarkN

I've used Joe Duffy before. They were awful most of the time. Kerbed wheel, robbed for RFTs while it was getting serviced.

Can't recommend Frank Keane highly enough from my experience over the last few months. Probably no use to you for warranty stuff but for future reference I'd go there over Joe Duffy.

Shane732

I've had extremely bad experiences with Frank Keane and refuse to use them.

Being honest I'll probably start bringing the car up to David Prentice to get it looked after.

The service offered by David Prentice in comparison to the Dublin BMW dealers is just unbelievable.

Anan1

Shane732 wrote: »

I've had extremely bad experiences with Frank Keane and refuse to use them.

+1, whatever about Joe Duffy (and i've generally found JD Rochestown ok), I found FK Naas Road both dishonest and incompetent. As in 'we'll openly say that we don't know how to perform a coolant flush, we'll damage a part and return your car p1ssing out coolant, and we'll tell you the car needs new discs & pads when it doesn't'. Bad.

MarkN

Quite worrying how people can have such different experiences of dealers. Maybe it's down to the member of staff you deal with on each occasion?

Anan1

MarkN wrote: »

Quite worrying how people can have such different experiences of dealers. Maybe it's down to the member of staff you deal with on each occasion?

I'd imagine even the worst dealer can manage quite a few things without incident.:)

bikerg

Did u get your problem resolved, I've always used David prentice, 100% they are excellent.

My car broke down 2 weeks before Christmas, engine light came on after filling with diesel. Broken down on n2 beside Joe duffys, so had no choice but to use them , after 3 hours , so they say, there was a fuel pressure error but the system needs a software update, €150, but as Joe Duffys said that is the only problem and the car will be fine. When I collected the car, I was told it was caused by dirt in diesel. Well the issue is still ther the car shut down, no warning no limo mode, in the fast lane of the M1 motorway, with the kids in the car. Telephone Joe Duffy nothing they could do, not there problem, it would be 2 weeks before they could look at the car. No the problem happens 20 miles after I fill with diesel, the car switches off and the engine light comes on. Rang Joe Duffys, Luis the service advisor told me they can't do anything the don't have diagnostic computers. WTF. They took my money to fix this issue and nothing and no say they don't have the diagnostic tools to test it. Well my car broken down this evening limp mode this time the whole way home, sick of the sh1te service from Joe duffys.

Shane732

bikerg wrote: »

Did u get your problem resolved, I've always used David prentice, 100% they are excellent.

My car broke down 2 weeks before Christmas, engine light came on after filling with diesel. Broken down on n2 beside Joe duffys, so had no choice but to use them , after 3 hours , so they say, there was a fuel pressure error but the system needs a software update, €150, but as Joe Duffys said that is the only problem and the car will be fine. When I collected the car, I was told it was caused by dirt in diesel. Well the issue is still ther the car shut down, no warning no limo mode, in the fast lane of the M1 motorway, with the kids in the car. Telephone Joe Duffy nothing they could do, not there problem, it would be 2 weeks before they could look at the car. No the problem happens 20 miles after I fill with diesel, the car switches off and the engine light comes on. Rang Joe Duffys, Luis the service advisor told me they can't do anything the don't have diagnostic computers. WTF. They took my money to fix this issue and nothing and no say they don't have the diagnostic tools to test it. Well my car broken down this evening limp mode this time the whole way home, sick of the sh1te service from Joe duffys.

I've used David Prentice for my Mini's and BMW's prior to the 335i.... The problems I've encountered with the 335i don't encourage me to drive the thing for 2 hours up north!!

Totally agree that David Prentice are ten times better than the BMW dealers we have down the south.

I had to leave my Mini in with them for a few days a few years back. I took a loaner off them - I was given a fully loaded Mini JCW and was told that it was under the garage insurance so I didn't even have to change me insurance over!! Delighted!!

bikerg

I got some work done in October with Prentice, gave me brand new 5 series as a loan car... Same thing on their insurance, they even came down and collected my car. It's a pity I can't get my car to them now, wouldnt chance the 2 hour drive with the way its acting. I really don't want to leave it back to Duffys, although they are already paid, they just never bothered fixing the problem, sent me home with 2 young children in a car that is unsafe. I was lucky to get across the into the hard shoulder without there being an accident.

Voodoomelon

Never been into Prentice for repairs, but use them all the time for parts and they're top notch. Prices are much better than the south too. They've even posted parts down to us when they arrive in for free.

Since Kells closed, they're actually as close to me as anyone in Dublin is so its a no brainer.

heate

Shane732 wrote: »

bikerg wrote: »

Did u get your problem resolved, I've always used David prentice, 100% they are excellent.

My car broke down 2 weeks before Christmas, engine light came on after filling with diesel. Broken down on n2 beside Joe duffys, so had no choice but to use them , after 3 hours , so they say, there was a fuel pressure error but the system needs a software update, €150, but as Joe Duffys said that is the only problem and the car will be fine. When I collected the car, I was told it was caused by dirt in diesel. Well the issue is still ther the car shut down, no warning no limo mode, in the fast lane of the M1 motorway, with the kids in the car. Telephone Joe Duffy nothing they could do, not there problem, it would be 2 weeks before they could look at the car. No the problem happens 20 miles after I fill with diesel, the car switches off and the engine light comes on. Rang Joe Duffys, Luis the service advisor told me they can't do anything the don't have diagnostic computers. WTF. They took my money to fix this issue and nothing and no say they don't have the diagnostic tools to test it. Well my car broken down this evening limp mode this time the whole way home, sick of the sh1te service from Joe duffys.

I've used David Prentice for my Mini's and BMW's prior to the 335i.... The problems I've encountered with the 335i don't encourage me to drive the thing for 2 hours up north!!

Totally agree that David Prentice are ten times better than the BMW dealers we have down the south.

I had to leave my Mini in with them for a few days a few years back. I took a loaner off them - I was given a fully loaded Mini JCW and was told that it was under the garage insurance so I didn't even have to change me insurance over!! Delighted!!

Did Rathdown not give you a warranty on the 335i - the issues you are having must be technically solvable.
I had some serious ongoing issues with an E60 530i culminating in it stopping in traffic in town and spraying half of Wcklow Street with oil (nice traffic jam for others but what could I do the car was stuck in gear and all efforts to manually release it failed) eventually the car restarted.
I used to bring it to another south Dublin franchise dealer but had a guns blaring argument with them and refused to pay a bill of €7k for work that they didn't even carry out!
JD gave the car a full check and solved all issues ( near €2k mind you) the car ran perfectly from then on making it do desirable that it was taken off my hands last week ( by a thief unfortunatly!)

Shane732

heate wrote: »

Did Rathdown not give you a warranty on the 335i - the issues you are having must be technically solvable.
I had some serious ongoing issues with an E60 530i culminating in it stopping in traffic in town and spraying half of Wcklow Street with oil (nice traffic jam for others but what could I do the car was stuck in gear and all efforts to manually release it failed) eventually the car restarted.
I used to bring it to another south Dublin franchise dealer but had a guns blaring argument with them and refused to pay a bill of €7k for work that they didn't even carry out!
JD gave the car a full check and solved all issues ( near €2k mind you) the car ran perfectly from then on making it do desirable that it was taken off my hands last week ( by a thief unfortunatly!)

Yea they gave me a 6 months warranty which wasn't worth the paper it was written on. I had to have an argument with Rathdown just to get them to fix the passenger side seat belt roller.

On another note - show how stupid the NCT is.... I did the NCT early in it (while it was still under warranty with Rathdown) passed with flying colours - then two weeks later I'm having restricted engine power problems etc...

no1beemerfan

Shane732 wrote: »

......On another note - show how stupid the NCT is.... I did the NCT early in it ...... passed with flying colours - then two weeks later I'm having restricted engine power problems etc...

How does that make the NCT stupid???

Shane732

no1beemerfan wrote: »

How does that make the NCT stupid???

I suppose stupid isn't the correct word. Kind of ironic that you could pass the NCT on a Saturday and by Wednesday of the next week hardly be able to drive the car!!

heate

Unfortunatly for us the USA has lemon laws in some states and Asfaik BMWNA warranted the HPFP and took back some cars - charged 15c per mile driven gave full trade in against a new 335i at cost (invoice to the dealer) to right thier wrongs!
One would think the EU would have with all thier legislation done something akin to this!

Anan1

Shane732 wrote: »

I suppose stupid isn't the correct word. Kind of ironic that you could pass the NCT on a Saturday and by Wednesday of the next week hardly be able to drive the car!!

Funny thing is, the car might still pass the test.

Shane732

heate wrote: »

Unfortunatly for us the USA has lemon laws in some states and Asfaik BMWNA warranted the HPFP and took back some cars - charged 15c per mile driven gave full trade in against a new 335i at cost (invoice to the dealer) to right thier wrongs!
One would think the EU would have with all thier legislation done something akin to this!

Lemon laws in the US are great!!

The amount of re-purchases in the US is unreal.

heate

Shane732 wrote: »

heate wrote: »

Unfortunatly for us the USA has lemon laws in some states and Asfaik BMWNA warranted the HPFP and took back some cars - charged 15c per mile driven gave full trade in against a new 335i at cost (invoice to the dealer) to right thier wrongs!
One would think the EU would have with all thier legislation done something akin to this!

Lemon laws in the US are great!!

The amount of re-purchases in the US is unreal.

I think with any new car that has ongoing problems during the warranty period (12month minimum) the dealer should be forced to buy back and make amends!
I for instance bought (25% off) a B&O TV recently which had been ordered my a customer and never paid for - it was working fine for a while until the Blu-ray gave up the ghost (it's built in) rather than replace the part B&O sent a guy to my apartment on a Saturday morning with a new TV and took away the old one and I got a voucher from B&O for CHF400 which I was able to buy another few bits. Proper order from a 'premium' brand