How do you deal with rude receptionists?

sandmanporto

I would just like to know how you deal with the nasty receptionist?
This is coming from a person who understands the everyday stresses involved with dealing with the general public.

Samich

kick them in the face

InkSlinger67

With an elbow

hondasam

I would tell her not to be so rude or nasty, if you challenge her she might cop on. these people usually have nothing to say when confronted.

MidnightQueen

Being a customer or a client, i wouldnt stand for that. I would report him/her to him/her manager.

chin_grin

Empathy works a treat.

Phrases like........"I know it's been a long day\it's not your fault." Something like that. They've probably been getting sh!t all day and therefore are succumbing to it themselves and lost all faith in humanity.

The Internet Explorer

Blast them with piss, obviously.

hondasam

chin_grin wrote: »

Empathy works a treat.

Phrases like........"I know it's been a long day\it's not your fault." Something like that. They've probably been getting sh!t all day and therefore are succumbing to it themselves and lost all faith in humanity.

This is ok if it's one day, we can all have moments but not everyday.

mikemac

They take abuse all day, it wears you down

The post above about empathizing is good

Samich

Stick a pen in their eye.

pragmatic1

Bukakke them.

Schwiiing

at first glance I thought it said nude receptionists lol

chin_grin

pragmatic1 wrote: »

Bukakke them.

If it's just one is it not just called a "facial"? :pac:

daenerysstormborn3

Receptionists tend to bear the brunt of every person in the building not returning phone calls, not sending promised correspondence, not arranging meetings etc. I'm not saying their behaviour is 100% excusable but a bit of empathy goes a long way. While you're dealing with the jackass boss who keeps fobbing you off, he/she is dealing with the boss not returning calls and all the disgruntled clients. It's hard to be Little Miss Sunshine everyday in that situation.

Kasabian

I am generally too stunned by their beauty to notice their rudeness.

chin_grin

Kasabian wrote: »

I am generally too stunned by their beauty to notice their rudeness.

Even the fellas? :pac:

Dotrel

Blast them with facekicks.

sandmanporto

chin_grin wrote: »

Empathy works a treat.

Phrases like........"I know it's been a long day\it's not your fault." Something like that. They've probably been getting sh!t all day and therefore are succumbing to it themselves and lost all faith in humanity.

Yes I do agree. I can't really afford to be be cocky as they have full access to my files. I am embarrassed going in there. I feel judged. I heard a information recently spread across my close knit community that only could have originated from the receptionist. I can't prove it but I am saying to people here: DON'T EVER CHOSE A LOCAL DOCTOR IF YOU HAVE A PROBLEM, THE RECEPTIONISTS TALK!

strobe

pixiebean22 wrote: »

Receptionists tend to bear the brunt of every person in the building not returning phone calls, not sending promised correspondence, not arranging meetings etc. I'm not saying their behaviour is 100% excusable but a bit of empathy goes a long way. While you're dealing with the jackass boss who keeps fobbing you off, he/she is dealing with the boss not returning calls and all the disgruntled clients. It's hard to be Little Miss Sunshine everyday in that situation.

No, there is no excuse for taking something someone else has done to you out on an uninvolved third person. It's the definition of a contemptible asshole.

Kasabian

chin_grin wrote: »

Even the fellas? :pac:

Especially the fellas.

hondasam

Kasabian wrote: »

Especially the fellas.

you don't get to many male receptionists, it's a woman's job.

Sky King

you don't get to many male receptionists, it's a woman's job.

I presume that's an hilarious joke, but anyway I often have to do it in my work because basically everyone was laid off, including the receptionists.

I can see why some of them would be rude alright, given the sh!te you have to listen to on the phone.

FruitLover

pixiebean22 wrote: »

It's hard to be Little Miss Sunshine everyday in that situation.

Then they should change jobs. Either that, or suck it up and behave like a professional anyway.

I've worked public-facing jobs before where due to personal issues (long shift, hangover, whatever) I wouldn't exactly feel like putting in the expected effort, but I did it anyway as I've never been a whiny brat who takes out my problems on an innocent party, so I wouldn't tolerate being on the receiving end of same.

Anyway, if you never had to do something you didn't really want to, it wouldn't be called a 'job'; it would be called 'super happy fun time'.

hondasam

Sky King wrote: »

I presume that's an hilarious joke, but anyway I often have to do it in my work because basically everyone was laid off, including the receptionists.

I can see why some of them would be rude alright, given the sh!te you have to listen to on the phone.

There is no excuse for rudeness, you are there to do a job and if you cannot be nice while doing it leave.

Kasabian

hondasam wrote: »

you don't get to many male receptionists, it's a woman's job.

No I don't agree, it is a good looking woman's job.

sandmanporto

I lost a good job after interview because one of the employees was a GIRLFRIEND to the bosses best friend. The guy who got the job was less qualified and less experienced than me and I heard from a friend of mine earlier she had told them of medication prescriptions.
I am just urging people not to EVER EVER VISIT A LOCAL GP WITH SLAGS ON RECEPTION!

hondasam

Kasabian wrote: »

No I don't agree, it is a good looking woman's job.

Or a good looking man

ForzaSaints

blast them with piss

Sky King

hondasam wrote: »

There is no excuse for rudeness, you are there to do a job and if you cannot be nice while doing it leave.

I totally agree.

However some of them are human, and most of them are female, and well, we all know what human females are like...

Kasabian

Sky King wrote: »

I totally agree.

However some of them are human, and most of them are female, and well, we all know what human females are like...

Soft and warm, except the dead ones.

pudzey101

Just tell them you'l catch them after work if theres any problem worked for me plenty times

Shattered Dreamer

Get a pair of rubber gloves and a plastic bag then head out into the street and find the biggest piece of dog turd you can find. Take the turd home and parcel it up and post it to the office where said rude person works. Nothing sorts out rudeness like dog **** in the post! If it doesn't try adult human & failing that the contents of a nappy from a baby who recently switched to solid food.

If you're a normal person then ask to see a manager

hondasam

sandmanporto wrote: »

I lost a good job after interview because one of the employees was a boyfriend to the bosses best friend. The guy who got the job was less qualified and less experienced than me and I heard from a friend of mine earlier she had told them of medication prescriptions.
I am just urging people not to EVER EVER VISIT A LOCAL GP WITH SLAGS ON RECEPTION!

This is a bit ott, same can be said in any job where people know personal information.

Kasabian

hondasam wrote: »

Or a good looking man

This is true, some of my best mates are good looking receptacles.

Kasabian

pudzey101 wrote: »

Just tell them you'l catch them after work if theres any problem worked for me plenty times

Oh you scarey person you

sandmanporto

hondasam wrote: »

This is a bit ott, same can be said in any job where people know personal information.

im just glad im on good terms with my ex otherwise i would not have heard the rumours!

hondasam

Sky King wrote: »

I totally agree.

However some of them are human, and most of them are female, and well, we all know what human females are like...

I was at the doctor's a few weeks ago and the receptionist was very rude, she insisted I see a doctor I did not want to see.
I simply told her I was paying €50 for the privilege so I would choose who I would see and that was that.

If she was having a bad day I made it worse but she sure as hell was not making me have a bad day.

Kanoe

got a call from uk based company looking for a late payment while I was at the gym. I wasn't expecting the call but I had the pods in and was well stuck into a workout and hit answer before I could reject it. Cue the loudest scouser accent in the harshest malignant voice demanding an explanation as to where the transaction was. (I didn't have one as I was completely unaware of the situation) I'm really focused on completing the set I was at and breathing quite heavily into the mic at this stage and just leave her rant away in the background and by the time she's finished I can barely expend the energy for a response and all I can manage is a semi grunt while I bear out the last few presses. The fone went quiet and eventually I ask if she's still there and she whispers a yes so I explain that I'd have it sorted within the hour. She politely thanked me for my business and wished me a nice day.


tl:dr
breathe heavily down the phone.

FruitLover

Shattered Dreamer wrote: »

If you're a normal person then ask to see a manager

Come now, this is After Hours.

Shattered Dreamer

FruitLover wrote: »

Come now, this is After Hours.

My mistake! My original piece of advice stands

edgesgirl

sandmanporto wrote: »

Yes I do agree. I can't really afford to be be cocky as they have full access to my files. I am embarrassed going in there. I feel judged. I heard a information recently spread across my close knit community that only could have originated from the receptionist. I can't prove it but I am saying to people here: DON'T EVER CHOSE A LOCAL DOCTOR IF YOU HAVE A PROBLEM, THE RECEPTIONISTS TALK!

This is a bit of a situation. This ain't a rude receptionist, this is a person ignoring her duties as an employee in a place that is supposed to be confidential. I dont even talk about who I meet in the waiting room at my surgery. Get proof and report them I say. Gossips need to be silenced.

sandmanporto

edgesgirl wrote: »

This is a bit of a situation. This ain't a rude receptionist, this is a person ignoring her duties as an employee in a place that is supposed to be confidential. I dont even talk about who I meet in the waiting room at my surgery. Get proof and report them I say. Gossips need to be silenced.

Thank you. I will . They ruined a career opportunity for me

RichieC

Rude deli workers are the most galling. If I'm going to pay over the odds for a sandwich I don't want to have to look at scowls because they seem to think you interrupted their real job of standing around like a clown.

If it happens again the manager will hear about it and the shop will be mentioned on these boards.

Badgermonkey

sandmanporto wrote: »

I am just urging people not to EVER EVER VISIT A LOCAL GP WITH SLAGS ON RECEPTION!

Prior to my visit, how do I go about ascertaining whether the local GP's reception is staffed by said slag?

RichieC

Badgermonkey wrote: »

Prior to my visit, how do I go about ascertaining whether the local GP's reception is staffed by said slag?

Orange face, fake eybrows and her tits out for the whole place too see.

Saila

with an iron fist