cannot aquire ip address pls help

flutered

i change my laptop, acer aspire 3000 os is xp update 3, when i try to acess the internet either by wireless or ethernet cable i get a message saying that it is aquireing an ip address then some time later it says it cannot aquire it, thank you in advance for your help.

duckysauce

flutered wrote: »

i change my laptop, acer aspire 3000 os is xp update 3, when i try to acess the internet either by wireless or ethernet cable i get a message saying that it is aquireing an ip address then some time later it says it cannot aquire it, thank you in advance for your help.

what security settings are on the router , any mac filtering?

flutered

duckysauce wrote: »

what security settings are on the router , any mac filtering?

just the usual wpa psk no. settings, the old lappy is working fine, my daughters lappy connects immediatly.

Hijpo

would setting a static address on the same subnet work?

flutered

as i am not tech savvy i do not know, could you please tell me how to go about it, then if it works great, if it does not it is one item less to try.

Hijpo

click start > control panel > network and internet connection

then click network connections down the bottom right

right click local area connection and click properties

it should open up a window with a scrollable box in the middle

scroll down the box until you get to the bottom that says
Internet protocol(TCP/IP)

left click Internet Protocol(TCP/IP) once to highlight it and then click the properties button just underneath it and to the right

it will open a new window

click the radio button to select "USE THE FOLLOWING IP ADDRESS"
You will then boot up your daughters laptop and navigate to the same screen and copy all the numbers.
The ONLY number you will change is in the first field called "IP ADDRESS"
in this field there are four sections seperated by a decimal point.
Copy the first 3 fields of your daughters IP ADDRESS but in the last section change it to 8.

For example:
Your daughters IP ADDRESS might be 192.168.1.3
so you copy the first 3 fields but change the last like this 192.168.1.8


The subnet mask field, Default gateway field, prefferd DNS field and alternate DNS fields will all be identicle to your daughters.

Let me know how you get on or if your confused by anything

duckysauce

disable windows firewall and any other firewall software you may have

flutered

i got some of the ip address on it, then it worked off the ethernet cable, thanks folk.