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Talk Talk

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  • 26-10-2011 11:28am
    #1
    who the fug
    Registered Users Posts: 4,041 ✭✭✭


    Anyone thinking about getting anything from them don't, 30 minutes and counting for technical support.

    At this rate may move stuff back to BT.


Comments

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    #2
    Fysh
    Moderators, Arts Moderators, Regional Abroad Moderators Posts: 11,022 Mod ✭✭✭✭Fysh


    You're not alone in thinking that, they are the most-complained-about telecomms company in the UK.

    Hope you can get your problems solved soon!


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    #3
    who the fug
    Registered Users Posts: 4,041 ✭✭✭who the fug


    Still hanging on waiting for an answer, going to get this sorted then move account.


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    #4
    who the fug
    Registered Users Posts: 4,041 ✭✭✭who the fug


    They just picked up


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    #5
    who the fug
    Registered Users Posts: 4,041 ✭✭✭who the fug


    They just started the process of switching to Xen


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    #6
    drBill
    Closed Accounts Posts: 329 ✭✭drBill


    Based on unpleasant personal experiences with them, my advice is:
    - keep good records of all your interactions with them
    - get the name of everybody you talk to
    - don't believe anything they tell you
    - double check that you have really transferred from them
    - watch out for unexpected charges from them for the next while


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    #7
    Zizou
    Registered Users Posts: 29 ✭Zizou


    not suprised on the wait time for TT support staff:

    http://www.rte.ie/news/2011/1007/talktalk.html


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    #8
    Irish Halo
    Registered Users Posts: 1,429 ✭✭✭Irish Halo


    I only use my landline for the internet so pay BT line rental and Xilo are my ISP and I can heartily recommend them, maybe not the cheapest out there but you get what you pay for. They have call plans now I THINK but have no need for a landline.


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