Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

upc outage in dublin?

  • 26-10-2011 7:12am
    #1
    taz70
    Registered Users, Registered Users 2 Posts: 154 ✭✭


    Is anyone else experiencing a up outage in Dublin? We're in D4 and have not had tv or broadband since yesterday afternoon.

    I phoned last night and they said there was a disruption but that it would be back online at 10 pm. Just checked now and both are still down.

    Not sure if I should just wait or phone again.


Comments

  • #2
    MrJoeSoap
    Registered Users, Registered Users 2 Posts: 15,117 ✭✭✭✭MrJoeSoap


    In Dublin 15 and have been fine for a good while now. I'd ring them again.


  • #3
    TonyStark
    Registered Users, Registered Users 2 Posts: 851 ✭✭✭TonyStark


    taz70 wrote: »
    Is anyone else experiencing a up outage in Dublin? We're in D4 and have not had tv or broadband since yesterday afternoon.

    I phoned last night and they said there was a disruption but that it would be back online at 10 pm. Just checked now and both are still down.

    Not sure if I should just wait or phone again.


    Ring them now, I find that the wait isn't as bad first thing in the morning compared to when you ring in the evening.


  • #4
    taz70
    Registered Users, Registered Users 2 Posts: 154 ✭✭taz70


    MrJoeSoap wrote: »
    In Dublin 15 and have been fine for a good while now. I'd ring them again.

    That's reassuring.

    Did it just come on again, or did you need to reboot or anything? Sorry, these are very basic questions, but I am a bit of a novice when it comes to these things.

    Also, does UPC put announcements about outages on their website or anywhere, as I couldn't see anything that would have saved a phone call!


  • #5
    MrJoeSoap
    Registered Users, Registered Users 2 Posts: 15,117 ✭✭✭✭MrJoeSoap


    taz70 wrote: »
    That's reassuring.

    Did it just come on again, or did you need to reboot or anything? Sorry, these are very basic questions, but I am a bit of a novice when it comes to these things.

    Also, does UPC put announcements about outages on their website or anywhere, as I couldn't see anything that would have saved a phone call!

    I've had a couple of broadband stoppages but I'm pretty sure I caused those myself, and they were resolved by restarting the modem. If your TV service is gone as well it sounds like it probably is a UPC issue that they will need to fix. I had serious problems with them for a couple of months, so if I were you I'd be keeping a track of any outages and looking for money off your next bill.


  • #6
    taz70
    Registered Users, Registered Users 2 Posts: 154 ✭✭taz70


    Thanks MrJoeSoap. I'll definitely stay on it!


  • Advertisement
Advertisement